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This topic comprises 4 pages: 1 2 3 4
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Author
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Topic: idiot moviegoers
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Bruce McGee
Phenomenal Film Handler
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Posts: 1776
From: Asheville, NC USA... Nowhere in Particular.
Registered: Aug 1999
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posted 08-08-1999 12:20 PM
I havn't been to a theater in ages, until last night. I saw South Park along with hundreds of others. I am amazed at the number of pagers, and cell phones that went off during the film. One asshole behind me got calls regularly, and sat there talking like he was at home.The print looked rough already. There are platter scratches throughout, and the dirt around the splices is awful. I think the xenon lamp is old, because the whole movie had a blue tint to it. The stereo sound kept cutting out, and I would notice people yapping in the booth. I saw Fantasia at the same theater years ago. It looked blue too. Is it me, or is this UA theater run by idiots? Bruce
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Jim Bedford
Jedi Master Film Handler
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Posts: 597
From: Telluride, CO, USA (733 mi. WNW of Rockwall, TX but it seems much, much longer)
Registered: Jun 99
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posted 08-08-1999 08:50 PM
Moviegoers are like children or dogs; you have to train them or they pee on the floor. (Come to think of it, so do some moviegoers!)We have a manager stand in front of our house each night, say "Hi!" to the nice people, tell them something about the program to come, and then we tell them how to behave. No cell phones or pagers, turn off your goddam f*cking watch that beeps the hour ("You are the only one in this theatre that wants to know when your hour is up!" is how we say it.), and if someone or something is bothering you, come out of the auditorium and tell us. We'll make it right. What ever became of the personal touch or telling folks the proper behaviour? Look, people really want to be told what to do. That's why we put them in real lines rather than a French queue (a funnel of people using their elbows and pushing to be first). Just be ready to live up to what you say. On the other hand, when you throw someone out of your theatre who has been disturbing people by talking out loud and won't shut up, you've made a bunch of friends of the people who stay, for the life of your theatre. Manage dammit, that's the job. We're in the service business, so let's give good service.
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Michael Arlt
Film Handler
Posts: 1
Registered: Jun 99
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posted 08-09-1999 01:41 AM
I used to be a steady movie goer, not any more. I Live in South Florida and I don't know if it's a local thing or if it's done any place else. I'm sick of hearing STUPID IDIOTS WHO YELL AT THE #@*^% SCREEN. It's not fun having Tinitus in my Right Ear and having some moron wailing away in the seat in back of you (Like I encountered while watching The General's Daughter). It doesn't matter which Film it is: Patch Adams, Varsity Blues, South Park,or Titanic theres always some Asshole who has to yell at the screen because he/she wants to be funny, it's anoying and obnoxious. Thats why the Wometco on 163rd Steet in North Miami Beach is gone and likewise for the old Skylake $2.00 Palace on Miami Gardens Drive is History, Now the Idiots all converged on the Movico in the California Club Mall and the new AMC in Aventura Mall which is pricy to get in ($8.00) and I think it's to keep out the Riff-Raff. I went there to see South Park a Month ago and it was a screamfest, It got so bad the Theater managers had Policemen escort out the noisy patrons (Most of them sat in the back) out of the theater. I enjoy the drive-in at times when the weather is right, now (My Guess) the same jerks who yell in the theaters all blow their horns at the drive in. I was watching The Waterboy the last time I was at The Thunderbird Drive-in in Sunrise, and horns were going off during the slow parts, you could also hear them blasting from other screens, I Talked to a consessioner about that and she said "They dind't like the movie so they blow their horns" I thought I was stuck in a Traffic Jam. Things like this make me wait for P.P.V.[This message has been edited by Michael Arlt (edited 08-09-1999).]
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Trevor Bailey
Expert Film Handler
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Posts: 113
From: Woonsocket, RI
Registered: Jun 99
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posted 08-09-1999 10:03 AM
Jim,I'm not sure which chain you're referring to, but the chain I used to be employed by had very strict rules about "never take on the customer". You were pretty much limited to "yes sir, no sir, sorry sir, would you like a free pass...". If you asked someone to stop talking during the show, you were really taking a chance they might complain to the home office about you. It was an extremely stressful environment and that chain still has a huge manager turnover in just about all their locations. The location I managed has gone through 3 more managers since I left over 2 years ago. One location had 4 management changes in a one year period. Years ago, when I was an usher, I once had a patron complain that the crowd was being treated like cattle. Well, when you sell out a 270 seat house hours before show time and they start lining up an hour before show time...what do you expect? Of course I actually said, "We're just trying to keep the exit clear for those leaving the show, so that we can clean the auditorium quickly and get you all in there." Or you get the ones that say "I (used to) work in customer service..." Well, buddy, until you've worked at a place that moves over a thousand people out, cleans, puts a thousand back in and does it within payroll budget, in under 2 hours, you have NOT worked in customer service. Or one of my all time favorites: The line waiting for the doors to open in the morning. People, there is a perfectly good sidewalk outside, why are you lining up in the street?
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Bruce McGee
Phenomenal Film Handler
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Posts: 1776
From: Asheville, NC USA... Nowhere in Particular.
Registered: Aug 1999
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posted 08-09-1999 05:41 PM
An answer to the remarks made earlier by me about a certain UA theater is wrong. This theater is owned by a small group of local people who were upset when I told one of them I had talked about their presentation on this site. I have been given several free passes, and an invitation to come back. I think that this was the tip of the iceberg, as my friend that works there told me that the owner had a long meeting with the manager today.UA used to operate this place years ago when I saw Fantasia there. South Park had around a hundred people there when I saw it. I will go back later and see if there is any improvement in presentation. Bruce
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