I got a call last night from my Managing Director. Seems that someone from Sony read a comment that I made about SDDS and called corporate office on me, saying that I was damaging the <theatre chain>-Sony relationship. What a bunch of crap.

What I say, is MY OPINION, and I am intitled to it. Sorry Sony, but you will have to learn to live with it.

I was kinda flattered that this person thought that my opinion carried such weight in my theatre chain. The reality is, to them I am just a peon. I do NOT make company wide decisions. I don't work for Corporate office, I am not on salary, heck I am not even a manager. Although I am a member of the management team so I call myself the booth manager so as to not confuse people (that's what my business cards say atleast).

Atleast I am out here posting WITH MY REAL NAME, not just lurking around trying to get people into trouble because I make a crappy product and have nothing better to do. I challenge whomever called my corporate office to post a reply and defend themselves and their petty actions.

In fairness to Sony, not all of there employees are like this. Bill Mead has written me personally to rebut comments I have made about SDDS. He even convinced me on a few points, even if I still prefer DTS or SRD.

Over the 4 years that I was there, I supposedly:

Drove 60 mph down a twisting mountain road (with 20 mph curves)

Tailgated a "customer" for 15 miles blowing the horn and flashing the lights...

Ran down a cat while laughing madly...

Gave someone the finger.

Sure. Give someone the finger when you are driving a truck with their name and number plastered all over it.

All this did was get me in trouble and there was nothing I could do because the people that called were anonymous. When I left the company, I demanded a copy of my employee records. These driving infractions were there!!! I'm here to tell you that I did not do any of them. I DID get a speeding ticket (in a speed trap) ONCE and I told my supervisor the next morning when I arrived for work.

Dave: I know that you feel kinda helpless since you have no idea who pulled this crap on you, but rest assured, SONY is just being the assholes that they have become in business. I will never own another Sony product. They are all fancy looking on the outside, and flimsey on the inside.

I recently had to buy a remote for a VCR that cost over $100. One week after it arrived, I found the same remote at a discount house for $14.

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I "convinced" my child to go with the Nintendo-64 after hearing Play Station horror stories!

One of his cousins is still using a Play Station that will only operate correctly when situated up-side down on the table.

Come and get me Sony!! I have seen it first hand! I have pictures!!

Granted, I don't operate any SDDS systems, but the Play Station experience isn't exactly making me scream for one.

Besides, Lonny and Ken could make a way cooler video game if they wanted to!!!

If a manufacturer is gonna sell stuff to the public, then they have to deal with the reviews that they receive.

Were I to buy one, it would become mine. I could say whatever I wanted to about the way it did, or did not work.

There is a lawyer loose somewhere in this thread!! Let's catch him!!!! (LOL)

Russ

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I have a HI-8 Sony Camcorder that I had to have repaired twice to the tune of $300. Both times, the problem was bad soldering. I also had a SONY car radio that had bad soldering problems and had to be repaired. Both units suffered intermittent problems due to poor soldering on surface mount components. I was told by the service shop ( a very reputable place) that soldering problems are TYPICAL and very common on SONY products.

On the other hand my wife has a SONY component stereo system that has never needed repair.

But back to the topic, it is definitely bad that someone would try to get you in trouble for expressing your opinion. As a representative of SMART Devices, I have made it clear in this forum that I am willing to listen and respond to your comments about SMART equipment even when it hurts. I have not promised to always be able to solve every problem or please everyone. But I believe it is important for manufacturers to at least LISTEN to what is being said about them and to respond APPROPRIATELY.

Best regards,

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Oscar Neundorfer
Chief Engineer
SMART Devices, Inc.

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But Sony is not the only one that has tried this scare tactic. I heard a story about DTS trying to get someone fired for speaking their mind about their product. This was several years ago. The way I heard it, this guy talked to DTS because there were no discs provided with a print. Then later that week he was bitching about it in a newsgroup. Someone from DTS put 2 and 2 together and called the home office and wanted him fired.

First of all, I defend that person's right to say what they feel. But he should not blame DTS for not having discs with all prints. It is not their fault. They make a great product, minus the Toshiba drives, and they have great support as well.

But back to Sony. I have not been fortunate enough, or unfortunate as the case may be, to work with one on a day to day basis. But dealing with service calls because of problems, they are a pain in the a$@! I would not suggest to anyone that they should buy one. Go with DTS or Dolby.

I do not like there consumer products either, that's why i have one of Sony's professional 20 inch. monitors in my living room to wacth TV on!

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You'll find a slight squeeze on the hooter an excellent safety precaution, Miss Scrumptious! - CCBB

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