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Author Topic: Something nice about Technicolor - a 1st??
Bob Minge
Film Handler

Posts: 43
From: Fergus Falls, MN, USA
Registered: Aug 2000


 - posted 08-26-2000 03:16 PM      Profile for Bob Minge   Author's Homepage   Email Bob Minge   Send New Private Message       Edit/Delete Post 
Most of the posts about Technicolor I can relate to and understand peoples frustrations about them. But to keep both sides of the coin used, I decided to post something nice about them that happened to me this week. On monday, my office said you're getting Autumn in NY. Tue Technicolor called asking when first show was on Friday. I said 1:25 Matinee. She said earliest was 5:30 PM Fri, but would try to get earlier. Thur they called and said now at 4:30 PM Fri. Thur night they called and said Fri at 2PM. I said great, now I only have to miss 1 matinee show. Friday when finishing preping the theater a little truck pulled up at 12:30 with the print from Paris, Texas (Thanks booth from Paris - print in great shape) I was only 4 minutes late in starting it, no bad splices, good sound (for mono) and people liked the movie.
Hope this doesn't disappoint to many, but sometimes Technicolor does something better than they said they would. I am not jumping on their bandwagon, but just showing what happened to me.

------------------
Bob Minge
Manager/Projectionist
Westridge Cinema 5
Fergus Falls, MN

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 08-26-2000 03:26 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
Yes but it is still Technicolors obligation to get your print there is time for you to run your first scheduled show not you scheduling your shows around them.

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Bob Minge
Film Handler

Posts: 43
From: Fergus Falls, MN, USA
Registered: Aug 2000


 - posted 08-26-2000 03:31 PM      Profile for Bob Minge   Author's Homepage   Email Bob Minge   Send New Private Message       Edit/Delete Post 
Yes, Gordon, I agree. The next question is...who checks - my booker or someone else - to see if there is a free print close enough to get to my place on time before they order it?? Or does Technicolor or someone else tell my booker that this print is available, but doesn't tell them where it would be coming from?? Seems like some sort of a big game of chess on mondays with film.

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Paul Cunningham
Expert Film Handler

Posts: 146
From: Melbourne, Australia
Registered: Jun 2000


 - posted 08-27-2000 08:30 AM      Profile for Paul Cunningham   Email Paul Cunningham   Send New Private Message       Edit/Delete Post 
Since the Technicolour subject has been brought up (again)
If you can get a hold of the March 1995 edition of Kodaks "Film notes for reel people" Look on page 9 for photos of their high speed film inspection room and print inspection station.
I dont know how many of these they have or even if they actually use them and not the floor as many people suspect.
Maybe John Pytlak can scan and post them for all to see?
Anyway I dont have to deal with TES because they dont operate in Aust.

Cheers Paul

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 08-28-2000 08:55 AM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
Paul Cunningham said: "Since the Technicolour subject has been brought up (again). If you can get a hold of the March 1995 edition of Kodaks "Film notes for reel people" Look on page 9 for photos of their high speed film inspection room and print inspection station. I dont know how many of these they have or even if they actually use them and not the floor as many people suspect."

The article in the March 1995 "Film Notes for Reel People" was about the Extended Length Reel (ELR) project, and showed some views at Technicolor Entertainment Services. AFAIK, the print inspection room and print inspection stations are used only when a distributor requests (and pays for) print rejuvenation services. Prints in normal distribution are usually NOT inspected by rewinding or viewing, since distributors are not paying for the service. AFAIK, the label "Integrity Checked" simply indicates that the contents of the film cases were verified to be sure all reels were present, and is NOT an inspection of print quality.

The "bottom line" is that all prints should be carefully inspected by the theatre before showing.

------------------
John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com

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Tom Kroening
Expert Film Handler

Posts: 214
From: Janesville, WI USA
Registered: Oct 1999


 - posted 09-01-2000 04:02 AM      Profile for Tom Kroening   Email Tom Kroening   Send New Private Message       Edit/Delete Post 
I think technicolor should take a hint from that old pizza deal. "If its not there in 20 minutes [before the first show] its free!". :P

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John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 09-01-2000 04:39 AM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
Bob wrote:>>Friday when finishing preping the theater a little truck pulled up at 12:30 with the print from Paris, Texas (Thanks booth from Paris - print in great shape) I was only 4 minutes late in starting it<<

Only four minutes late... well done. Although it's a bit sad that this is the best thing that can be said about them...that it arrived in enough time for you to be only four minutes late.

Paul wrote:>>Anyway I dont have to deal with TES because they dont operate in Aust.<<

...and I think we should thank the good Lordy for that one.

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Mike Jones
Expert Film Handler

Posts: 108
From: Birmingham, MI, USA
Registered: Jul 2000


 - posted 09-02-2000 09:26 AM      Profile for Mike Jones   Email Mike Jones   Send New Private Message       Edit/Delete Post 
I like the pizza idea, i think i'm going to suggest we start doing that! And about the print being late, that's not a good thing dummy! The print should be there the day before the first showing. It was nice of technicolor to try to fix their mistake, but too bad, they still suck!

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Charles Everett
Phenomenal Film Handler

Posts: 1470
From: New Jersey
Registered: May 2001


 - posted 03-09-2003 11:41 AM      Profile for Charles Everett   Email Charles Everett   Send New Private Message       Edit/Delete Post 
Thanks to us Film-Techers, Technicolor now knows it has to go the extra mile for the theater! Here's a recent example out of New England:

"At 2 o'clock Friday morning (Feb. 28), Triplex Cinema's one-man technical crew showed up at the theater to receive a dark-of-night delivery.

"The hit film 'Chicago' was being dropped off by overnight courier, and Steve Johnson had to set up the projector and hold a one-man viewing to watch for glitches, skips or sound flaws he might have to fix. The movie had to be ready for the 3 p.m. show.

"There was a problem, however. At the West Springfield movie theater, where the film was supposed to be picked up after its last show Thursday night, someone locked the doors on the courier and refused to turn over the movie.

"Johnson got a phone call from Technicolor, the company that moves films around the country every Thursday night for Miramax, the distributor for 'Chicago.'

" 'We can get you another print, but it's 185 miles away,' the Technicolor person told Johnson.

"Somehow, it happened. Johnson was waiting at the Triplex at 6:30 a.m. Friday when the film arrived. He set it up, then headed off for a prearranged trip to Montreal. The preview job was left to general manager John Valente, a former theater stage manager and now a discerning moviemonger.

"Not only was the print in good shape, but the movie was an exciting wild ride of murder, media and music, he said. The 3 p.m. show drew about 30 patrons."

The Triplex Cinema is an upmarket/arthouse venue in Great Barrington MA. This account was the beginning of a story in the Berkshire Eagle (via Cinema Treasures) on the Triplex.

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 03-18-2003 06:46 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
John said, " AFAIK, the label "Integrity Checked" simply indicates that the contents of the film cases were verified to be sure all reels were present, and is NOT an inspection of print quality. "

So theoretically, someone could wrap the spanking new heads and tails of a first run title around junk film and the "Inspector" would check the leaders and then slap an "Integrity Checked" label on reels of garbage. What a system!

Frank

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Steve Kraus
Film God

Posts: 4094
From: Chicago, IL, USA
Registered: May 2000


 - posted 03-18-2003 07:12 PM      Profile for Steve Kraus     Send New Private Message       Edit/Delete Post 
Don't blame that on TES. They do what the studio pays them to do.

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Rachel Craven
Madam Moderator

Posts: 2190
From: Pensacola, FL
Registered: Dec 2000


 - posted 03-18-2003 07:51 PM      Profile for Rachel Craven   Email Rachel Craven   Send New Private Message       Edit/Delete Post 
I saw this title and thought it was a joke. It is Technicolor’s responsibility to make sure you have your print in adequate time for your first run. They are not going above and beyond the call of duty to do what they are supposed to do in the first place! Has it gotten so bad that when they actually do what they are supposed to it makes them look like they do more then they have to?

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Dennis Udovich
Film Handler

Posts: 71
From: Sheboygan, WI, USA
Registered: Dec 2001


 - posted 03-18-2003 11:42 PM      Profile for Dennis Udovich   Author's Homepage   Email Dennis Udovich   Send New Private Message       Edit/Delete Post 
I read all of these complaints about TES and must say, "I don't have any!" With the exception of a few minor delivery problems, TES has given me great service. Film is delivered by 9 a.m. on Thursday. Maybe service coming out of Milwaukee is better than other locations. I also have to say ETS gives me great service too. They deliver by 3 p.m. Thursday.

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Nicholas Roznovsky
Expert Film Handler

Posts: 156
From: College Station, TX, USA
Registered: Apr 2001


 - posted 03-19-2003 12:09 AM      Profile for Nicholas Roznovsky   Author's Homepage   Email Nicholas Roznovsky   Send New Private Message       Edit/Delete Post 
Everything's better when it comes from Milwaukee! [Smile]

Wow! TES told you that you couldn't have your Friday matinee shows? And then they magically almost did the job they're supposed to do? That's amazing! [Roll Eyes]

I sometimes think it would be better for our projectionists to just drive to the airport and pick up the prints themselves. TES consistently provides an incredibly low standard of service. From the wonderful "Break down your prints so we can carry them to the theater two blocks down the street" to the "Sure you can get a replacement reel - on Tuesday or Wednesday!", dealing with TES never fails to bring a scowl to my face and a string of obscenities to my office shortly after hanging up the phone.

TES still gets a [thumbsdown] in my book.

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Michael Schaffer
"Where is the
Boardwalk Hotel?"

Posts: 4143
From: Boston, MA
Registered: Apr 2002


 - posted 03-19-2003 02:15 AM      Profile for Michael Schaffer   Author's Homepage   Email Michael Schaffer   Send New Private Message       Edit/Delete Post 
Mr Minge, since the print finally arrived from Paris, I hope you as a good American refused to accept it. Also, they should rename that city into Freedom, Texas.
edit - let me put a smiley here to make clear that this is intended as a humourous comment. Here it comes:

[Wink]

[ 03-19-2003, 07:49 AM: Message edited by: Michael Schaffer ]

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