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Author
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Topic: DTS Locking Up
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Don Sneed
Master Film Handler
Posts: 451
From: Texas City, TX, USA
Registered: Aug 2001
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posted 02-04-2002 06:22 AM
Anyone having this problem...I installed (5) new DTS-6D units in December, (3) of the 5 is locking up when changing the DTS disk for another feature, they have to turn off the unit & back on again to work, I also was told that sometime these units will do the same at the start of the next show, that one I haven't seen yet, but I have seen the units lock up when changing the disks, I haven't a clue on this one, I can understand maybe (1) unit doing this, but not (3) new units....most projectionist & I would just reboot the unit, but this is unacceptable in Japan....any ideas on this ??? Thanks Fellows...
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Karen Hultgren
Master Film Handler
Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000
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posted 02-04-2002 01:18 PM
Hello Don,Whenever you change disc, you MUST cycle power on the DTS player - turn off power and count to three, then turn power back on. If you have done this and the unit still will not play for the second show - then check that the green light on the reader is bright and steady throughout the entire show. The DTS player will do all it can to continue to play through spotty timecode and the buffer will be counting and filling up with all the edits in timecode. Once this buffer is full, the unit will not play for the second show. The only way to empty the buffer is to reboot. The timecode light on the reader must be bright and steady. If it is blinking a lot or if you cannot get the unit to work correctly, please send me an email and let me know about it. The player should play throughout the day with no problems (or rebooting). Thanks, Karen at DTS
khultgren@dtsonline.com
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Antonio Marcheselli
Phenomenal Film Handler
Posts: 1260
From: Florence, Italy
Registered: Mar 2000
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posted 02-04-2002 02:25 PM
Karen wrote:
Once this buffer is full, the unit will not play for the second show. The only way to empty the buffer is to reboot.
---Thanks karen, I didn't know! Why all edits has to be put in a buffer?? Mark, I believe that you must reboot the unit because the other set of disk could not have the same DTS.EXE version on the disks, causing the unit to hang. Karen, this make sense?  Bye
Antonio
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Karen Hultgren
Master Film Handler
Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000
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posted 02-04-2002 06:55 PM
Antonio,You asked about why there is a buffer circuit counting the edits. This has to do with troubleshooting. It is in there so you can see how many edits are being counted. SO, every time you see a flash on the green light of the reader, it is being counted and stored. If you are getting a high edit count, there is a system problem. The system "knows" this so it will shut itself down the next show. You can see the edit count in the STATUS screen on the DTS-6AD, but in the DTS-6 & DTS-6D, you have to use a monitor. If you have any additional questions, please let me know. Karen at DTS
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