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Author
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Topic: Mediocrity is King
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Michael Brown
Phenomenal Film Handler
Posts: 1522
From: Bradford, England
Registered: May 2001
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posted 06-07-2002 06:54 PM
The average cinema goes does not give a chuff.Today for example I was in an SRD auditorium, the entire show was in SR. Did anyone appart from me give a s**t? nope. Your average cinema goer:
"If I can hear the sound and see a picture it is ok" (the sound maybe analog in a digital auditorium, it may be too loud or too quiet, the picture may have fading at one or more sides of the screen and the framing may not be perfect, there could be scratches on the print. A fire exit sign may be shining on the screen, the main door to the auditorium may be left open allowing extra light into the auditorium.) In a multiplex today. The popcorn and coke is more inportant that what goes on in the auditorium. *shrugs*
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Frank Angel
Film God
Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999
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posted 06-08-2002 12:09 AM
Unfortunately this is a product of our dumbing down, medocre-ing down of America, where getting away with "the least that can pass" is acceptable. You will find this rampant in almost every industry. When I first started in this business, I walked into my first commercial theatre and was handed the chain's manual which was the size of novel and which they called The Bible. It had page after page of what was expected of employees, of incredible minutia of every bit of the operation, down to how the stantons were to be polished and placed in a certian pattern, how the 1 sheets were to be arranged in chronlogical order of the playdates, how the bathrooms were never to have rolls of toilet paper that was less than an inch from the core of the roll, to how every staff was to wear their uniform with their brass name plate displayed on the breast pocket, how the curtain was supposed to be closed and opened by the ushering staff necessary should the theatre not have a motor. At the time I thought, geez, these guys are STRICT. How I wish those details were thought to be important today.Did mangagement and the chains have any less desire to make money in 1969 as they do today? Wasn't their goal the same as it is today-- maximize profits? I can't imagine that it wasn't; I just think in those days, in addition to the profit margin, there was a sense of pride in the work that came down from the top of the corporation. Today, corporations are sold and bought sometimes on a weekly basis, and by conglomerates that many times have no connection with the movie business. There is no continuity and no vision from the top. The conglomerate isn't some guy sitting in a big office with a fat cigar barking orders on how his theatres were to be run and if he walked into one with his wife or mistress and saw a "naked screen" (as the bible called it), a few people's heads would role. He might have been a miserly, penny pinching CEO, but he was in the THEATRE BUSINESS. Today he's replaced by the conglomerate, more than likely located overseas whose main busness might be running parking lots (one time when Kenney owned Warners and some funeral chain!). Where can the vision come from in such an corporate environment? They talk about corporate culture in the FBI and CIA. There is no culture in these conglomerates. And as I said, this depressing, pervasive, "whatever we do is 'good enough'" attitude is painfully evident in everything from fast food eatery personnel attitudes who get orders wrong 1 out of every 3 times (I've been keeping track) and even big supply companies which can't fill simple orders. We never had trouble placing orders years ago to reputable companies. Now, I am actually surprised and consider it a great success story that an order comes in EXACTLY as I placed it. At this very moment I am looking at five boxes of expensive UPS units that need to go back to a major electronics supplier because a $2000 order was double-shipped. That NEVER used to happen before. It is a fact of life today. So, yes all the things we can point to that make showmanship and presentation, and all the rest of all those small things that have become less than our expectations, aren't relegated to the film industry. Not that this is an excuse, just an observation, and maybe a round-about way of saying, don't expect to see it get better any time soon.
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Manny Knowles
"What are these things and WHY are they BLUE???"
Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002
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posted 06-10-2002 06:31 PM
Ultimately, it would have to be a low self-esteem on the part of those customers who accept substandard product. They ought to demand more refunds as this is the only way to force the offending service provider to achieve and/or maintain a higher standard.------------------ ~Manny. "The brown acid that is circulating around is not specifically too good." -- An announcement in the film, "Woodstock: 3 Days of Peace & Music."
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Ted Costas
Expert Film Handler
Posts: 119
From: Hollywood, CA, USA
Registered: May 2000
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posted 06-17-2002 05:58 PM
Two things happen when a film is presented poorly:1) Depending on the situation and/or the audience member's personality, a refund will be requested. 2) The patron will not return to that theatre. The latter of the two is the most dangerous. No record, no complaint, just one less patron regularly visiting that theatre. That's the fear about D-Cinema... that if the audience is not impressed, it will not return. Cutting corners usually means cutting quality. Without the combination of a projectionist that cares and the ScreenChecks, the TAPs, and you better believe it, the Dolbys, pushing for better, quality presentations... the bar would never get raised. If you build it, they will come. But if you don't build it right, they won't come back. Yours, Ted Ted Costas Director Dolby Distributor Services
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