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This topic comprises 4 pages: 1 2 3 4
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Author
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Topic: Big Sky cue detector problem
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Ken Lackner
Phenomenal Film Handler
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Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001
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posted 06-10-2002 09:52 PM
Ok boys and girls, check this one out. I have Big Sky consoles, automation, and optical cue detectors. 4 cues is our "lights up" cue for the end credits. On one particular house, all the cues (lights down, show end, etc...) work except lights up. Since other cues work, the problem can't be that the reader is out of alignment. But get this: I can pass a strip of reflective cue tape under the reader four times, and the lights will come up. So the problem can't be that cue line 4 on the automation doesn't work. What is the problem!?? ![](http://www.film-tech.com/ubb/confused.gif) Yes, I have removed the cues and reapplied new ones to verify that there are 4 and make sure they are properly spaced. Yes, they are on the emulsion side, on the frame line, at the center of the film just like all other cues on this print. They still don't work. ------------------ This one time, at Projection Camp, I stuck a xenon bulb....
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Steven Gorsky
Expert Film Handler
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Posts: 146
From: Frederick, MD, USA
Registered: Sep 2000
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posted 06-11-2002 03:16 AM
It could be the sensitivity. I worked at a theatre where we would have problems with certain cues, but not all of them. In that case it wouldn't read two cues (credits) correctly, and would interpret it as a single cue (end of show). We had our technician come in, adjust the sensitivity, and it worked perfectly afterwards. Another cue reader developed a similar problem where the cues would seem to eventually "wear out". Replacing the cue foils actually would make the problem go away for a while, but the problem would eventually reappear. Again it turned out to be the sensitivity. In both of these cases when cue tape was waved under the reader it appeared to function fine.Big Sky has two different cue readers. The first only has one adjustment for sensitivity, adjustment procedures are in the manual. The second supposedly shouldn't be adjusted except by the factory. This one has two adjustments - sensitivity, and the other I think was for contrast. If you have this one get a tech to adjust it - since the manual says not to, and if problems show up later you can't be blamed. Steven Gorsky
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Ken Lackner
Phenomenal Film Handler
![](http://www.film-tech.com/ubbmembers/1002d.jpg)
Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001
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posted 06-11-2002 08:18 PM
I, too, think the design is crap. I hate seeing the cues on screen, and they do leave residue when removed. But I did not purchase the equipment, and I have no say over what gets installed. So of you have any ideas what the problem could be, I'd appreciate it.Like the Neumade, the cues don't *have* to be on the frameline, just evenly spaced. I suppose the manual says the frame line just so that they are less visible. I think the readers are basically the same (or very similar) to the Neumade/Xetron. They use the same optical cue tape. Maybe someone could come up with a way to realign/reposition the reader so that the cues could be placed along the edge of the film?
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