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Topic: DTS-6AD problem...
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Karen Hultgren
Master Film Handler
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Posts: 492
From: Agoura Hills, CA, USA
Registered: Mar 2000
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posted 04-14-2003 04:17 PM
Scott,
First be sure that optical and digital are really playing at the same time. When in digital, try turning off the exciter and see if the sound improves (no echo). Remember to turn your exciter back on after the test.
When the problem occurs, that format is the DTS-6AD in? Is it both in DTS and analog?
What is the serial number if the DTS-6AD?
Do you have any other DTS-6ADs in your facility? If yes, when you have time to test (I don't suggest intermission but instead, before shows start of after all shows end) and try swapping the DSP (middle) with a known good unit. Run a DTS trailer or the first reel and test to see if the problem goes away. If it does not, try swapping the CPU (bottom) board. One of these boards are the problem.
Please email me what you find along with your telephone number and the shipping address of your theater. I will also need to know who your DTS dealer is.
Feel free to call me at DTS as well (800) 959-4109.
Karen at DTS khultgren@dtsonline.com
P.S. @ 6:30pm = If it is echo in all formats, then be sure the time delay for the speakers have been properly set on the D744 (top) board. No delay is not correct. See page 4-4 in the manual. [ 04-14-2003, 08:36 PM: Message edited by: Karen Hultgren ]
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