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Author Topic: DTS problems with Bruce Almighty Kenny Thies Film Handler Posts: 42 From: Effingham, IL, USA Registered: Jan 2003 posted 05-25-2003 12:20 AM                     I was wondering if anyone else had a DTS problem on reel #3 of Bruce Almighty. It kept dropping out every 5 to 10 seconds. Kenny  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 05-25-2003 02:59 PM                     well have you done the normal checks first. when it drops is the timecode light on the reader blinking and droping out and what are the status of the leds on the player. The drill for dealing with DTS drop outs has been well covered here so it would be a good idea to check that first before posting a teaser like this  |  IP: Logged Darryl Spicer Film God Posts: 3250 From: Lexington, KY, USA Registered: Dec 2000 posted 05-25-2003 03:11 PM                    http://www.film-tech.com/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=1;t=004748#000004 http://www.film-tech.com/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=1;t=004757#000000  |  IP: Logged Kenny Thies Film Handler Posts: 42 From: Effingham, IL, USA Registered: Jan 2003 posted 05-25-2003 07:24 PM                     It only happens on reel #3. I would imagine its with that reel. Other movies we have had in there worked fine. Just was wondering if this was a problem other people were having. Kenny  |  IP: Logged Thomas Procyk Phenomenal Film Handler Posts: 1842 From: Royal Palm Beach, FL, USA Registered: Feb 2002 posted 05-25-2003 07:43 PM                     We've been having problems too. I've only been around to catch it happening during Reel 3. Reel 1 and the Hulk trailer played through fine. It's a problem with the timecode. The light on the reader blinks, and sometimes goes off for several seconds. =TMP=  |  IP: Logged William T. Parr Jedi Master Film Handler Posts: 823 From: Cedar Park, TX Registered: Nov 2000 posted 05-25-2003 07:45 PM                     Kenny I am having the same problem with the same reel on my print. Gordon, the light on the reader keeps blinking indicating it is loosing the track while going through the reader on my print. Had no problems with the reader or DTS unit in this house with Holes last week so I think I can rule out a hardware problem. and narrow it to a bad disk or poorly printed reel.  |  IP: Logged Kenny Thies Film Handler Posts: 42 From: Effingham, IL, USA Registered: Jan 2003 posted 05-25-2003 07:53 PM                     Thanks for your replies. I was just curious if other people were having a this problem too because I did check out everything before I posted this message. Gordon, it was not meant to be a teaser topic. I just posted like I have seen other topics relating to DTS dropouts with other films. I thought I was following the rules. Kenny  |  IP: Logged Mike Olpin Chop Chop! Posts: 1852 From: Dallas, TX Registered: Jan 2002 posted 05-26-2003 12:09 AM                     One of our reels, I think #3, not only had severe DTS dropout, but also had a yellowish tint at the begining. We ordered a replacement reel and I'm sure it's been attatched by now, however I don't plan on being at the theatre untill Tuesday, so I won't know until then if the reel replacement solved the dts issue.  |  IP: Logged Darryl Spicer Film God Posts: 3250 From: Lexington, KY, USA Registered: Dec 2000 posted 05-26-2003 12:33 AM                    Mike, you have watched that poweraid matrix trailer one to many times.  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 05-26-2003 09:03 PM                     try adjusting the alignment screw on the reader to see if it steadys the reading and that would tell that it is misaligned print  |  IP: Logged Mark J. Marshall Film God Posts: 3188 From: New Castle, DE, USA Registered: Aug 2002 posted 05-26-2003 09:40 PM                    quote: try adjusting the alignment screw on the reader to see if it steadys the reading and that would tell that it is misaligned print Good lord, don't do that unless you have the technical skills to put it back where it's supposed to be! The easiest thing to do is if you have a 2nd DTS unit, switch the prints around during a show when it's not going to sell out, and see if the problem moves. If it does, it's the print (or the CDs). If it doesn't it's the DTS. If you don't have a 2nd DTS house, switch the prints and try running a different print in the DTS theater to see if the problem persists. If it does, it's the DTS. If it doesn't, it's the print (or the CDs). From what's been posted here though, it sounds like a print problem. Mark  |  IP: Logged John Pytlak Film God Posts: 9987 From: Rochester, NY 14650-1922 Registered: Jan 2000 posted 05-27-2003 10:00 AM                        As noted in another thread, the centerline of the DTS timecode track should be printed 0.297 inches (7.54mm) from the reference edge of the print, per standard SMPTE 115. I'd check that on the problem reel(s) before changing anything else.  |  IP: Logged Evans A Criswell Phenomenal Film Handler Posts: 1579 From: Huntsville, AL, USA Registered: Mar 2000 posted 05-29-2003 11:09 PM                        I just saw "Bruce Almighty" in a THX house with DTS at the Carmike 10 here in Huntsville. The DTS started dropping out about halfway through the movie (which would be around reel 3). Most of the second half of the movie played in analog. So, in this case, the problem was not isolated to reel 3. The analog sound had a noticeable and distracting slight "talking under water" sound to it. Normally, when I hear about problems with a print's sound like this, I am lenient and do not deduct for it in the rating on my web site, but in this case, since they've been playing that print for 6 days, there is no excuse for not switching that print with a print in one of the THX houses with Dolby Digital to avoid the problem. Also, the analog sound should be maintained. This location has often been guilty of not keeping their analog sound maintained since theoretically it should never be used. Another factor in my decision is there have been more problems than usual at this theatre lately, and some are problems that have been happening for nearly 2 years. Presentation quality notes for Carmike 10, Huntsville, AL [ 05-30-2003, 12:11 AM: Message edited by: Evans A Criswell ]  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 05-30-2003 10:03 PM                     Mark it is sort of safe to assume it is the print since it is only reel 3 that mistracks by slightly adjusting the alignment screw and noteing if it corrects itself will tell if it a centering issue or another lab issue Usually slight centering issues can be corrected since the newer readers have a slightly wider scanning area a 1/2 way point can usually be found where it will track the entire print  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 05-30-2003 11:27 PM                        quote: The analog sound had a noticeable and distracting slight "talking under water" sound to it. That sounds like a classic case of the lateral guide roller (hopefully I've got the name right....the roller that keeps the film tight around the sound drum) not being closed. That would definitely be a "deduction." You would only notice it if the sound was played in analog. I'd bet anything that projector has been threaded that way before, but the problem never surfaced due to the digital sound. For what it's worth, we've had no problems with our Bruce print.  |  IP: Logged

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