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Topic: Technicolor...c'mon
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Dominic Espinosa
Phenomenal Film Handler
Posts: 1172
From: California, U.S.A.
Registered: Jan 2004
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posted 08-13-2005 02:10 PM
Here's a great examlpe of Technicolor's great genius... I received our print of Skeleton Key (#400) from Technicolor on Thursday night. When I opened up the cans I found the trailers, a UPS trailer return bag, and...A crushed DTS disc case! The entire outside edge, the part that latches, is crushed. It wouldn't stay closed very well if it weren't for the nice crease in the back edge. It's on its last legs. So, as with all damaged cases, rells, etc. I called them up and asked for a replacement case (which they've done for me before, most recently, for a print of The Island). After being placed on hold for 10 minutes the CS rep tells me they can't send a replacement case. I asked why not, since they'd done it before. She tells me she asked her supervisor and the answer was simply no. Just put it between the reels when you ship it out.
Sorry if you guys get a crushed/scratched set of DTS discs from me. But Technicolor made me do it.
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