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Author Topic: Trouble with Dolby reader alignment Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 08-27-2004 06:26 PM                        Hi Since I have a Dolby Digital defective reel on my print of 9/11, I've connect my laptop to my Cp650 to track the error rate and send it to the lab with the reel. The software connect correctly to the unit, but on the feature reads 0.0 error rate. It read corrwectly all the other parameters, but the error rate shown is always 0.0 while on the CP's display is between 5 and 7. On the trailers the reading was correct. The software starts reading 0.0 at the beginning of the movie. However, the software shows when the SRD reading fall to "F". It is not the first time I see this kind of behaviour. My software is 1.0.3.6 and CP650's software is 2.2.5.0 How can I correct this problems? Is there a new version of the software? Thanks for your time! Bye A  |  IP: Logged Ferdinando Innocenti Film Handler Posts: 79 From: Genova / Italy Registered: Jun 2004 posted 08-27-2004 09:53 PM                     Antonio, I don't know which is the problem, but my software version works good, it's the 1.0.4.2 Are the histogram trace and contour trace good? Ciao Nando  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 08-28-2004 07:23 AM                        Yes, all is traced correctly but the error rate says 0.0 all the time. Bye A  |  IP: Logged Rick Long Jr Expert Film Handler Posts: 211 From: Toronto, Canada Registered: Jul 2000 posted 08-28-2004 08:00 AM                     This is a bug with 1.0.3.6. DRAS. Get 1.0.4.2. and it will read correctly.  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 08-28-2004 08:06 AM                        Oh, thank you Rick! Can someone provide me the newest version? Thanks so much! Bye Antonio  |  IP: Logged Rick Long Jr Expert Film Handler Posts: 211 From: Toronto, Canada Registered: Jul 2000 posted 08-28-2004 02:52 PM                     I'll see if I can find the install.  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 08-28-2004 04:31 PM                        Thank you Rick, Ferdinando already sent me the installer!! It works, the 1.0.3.6 has a bug. Thanks to all Bye A  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 08-28-2004 06:40 PM                     WinDRAS version 1.0.4.2  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 08-28-2004 08:15 PM                        You added it right now, I checked this afternoon and it wasn't there!!!!!!! However, Thanks! Bye A  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 08-28-2004 09:54 PM                     Someone down the road (maybe tomorrow, maybe next year) will be doing a search for this same problem. It's for the sake of the archives, so when a tech is stuck at 8:00 on a Friday night trying to work with a reader, it's right there upon doing a search.  |  IP: Logged Antonio Marcheselli Phenomenal Film Handler Posts: 1260 From: Florence, Italy Registered: Mar 2000 posted 08-29-2004 05:19 AM                        Of course, it will be useful! In a first moment, when I read the link (\manual) I thought that I miss it in the manual section, then I noted that in the manual section there is still the 1036 software... Thanks to all! Bye A  |  IP: Logged

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