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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » Too many scratched prints (Page 1)

 
This topic comprises 2 pages: 1  2 
 
Author Topic: Too many scratched prints
Alain LeTourneau
Film Handler

Posts: 37
From: Portland, OR
Registered: Jan 2004


 - posted 09-24-2004 08:59 PM      Profile for Alain LeTourneau   Author's Homepage   Email Alain LeTourneau   Send New Private Message       Edit/Delete Post 
What's happened at the movies?

Well, I think I know the answer to that question - minimum wage labor happens in the projection booth.

Went to see Eternal Sunshine of the Spotless Mind the other night and the entire print had scratches through it, multiple scraches on each side of the frame and down the middle on occasion. The print has been in circulation for a while here in Portland (several months) and is typical of what I've seen at this 6 screen independent theater before....Laurelhurst Theater...and another they own...St Johns Theater.

(At the St Johns I watched a print of Mystic River that had spocket holes through the center of the frame throughout the entire film.)

This afternoon I went to see Garden State at a Regal Entertainment chain Cinema. This film has only been in Portland for 3-4 weeks and already has scratches through the print.

What's happening in the booth to cause all of these scratches? I'm not familiar with 35mm platter systems, regardless I don't why the theaters are allowing these prints to screen with so much damage.

Alain LeTourneau
Portland, Oregon

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000


 - posted 09-24-2004 09:14 PM      Profile for John Pytlak   Author's Homepage   Email John Pytlak   Send New Private Message       Edit/Delete Post 
quote: Alain LeTourneau
What's happening in the booth to cause all of these scratches? I'm not familiar with 35mm platter systems, regardless I don't why the theaters are allowing these prints to screen with so much damage.

It's called "Film Done Wrong". [Frown]

If they ask for replacement reels for scratches they caused by carelessness or neglect, they would be charged.

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Mark J. Marshall
Film God

Posts: 3188
From: New Castle, DE, USA
Registered: Aug 2002


 - posted 09-24-2004 11:11 PM      Profile for Mark J. Marshall     Send New Private Message       Edit/Delete Post 
I transfered out of a theater that's notorious for scratching prints to a theater that has booth personnel that actually take pride in their work, and hardly ever scratch a print. I recently ran into someone else who used to work at the crappy theater and when she asked me why I left, I explained to her the concept of "film done right" and told her to walk around and look for a scratched print.

Her response was "They don't get scratched here? Hmm. I thought that was something that just happens." [Roll Eyes]

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 09-25-2004 02:01 AM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
Lay it right at the feet of the distributor. Studios are only interested in the major, first run stint of their product; the pittance they get after the umteen million dollar opening and run off is not where the big money is. Way down the line where an independent here or there picks up a title for $300 against 35% means very little to them. As John says, if the distributor gave two hoots about subsequent runs, they would penalize theatres who return damaged prints to them. If they did that often enough and consistently enough, exhibitors would finally get the message -- it cost less to hire competent, trained booth personnel at a salary concomitant with the skill the job requires, than it is to constantly have to pay for the damaged prints that minimum wagers cause.

It's all economics. It's all crap anyway. All you have to do to prove that the distributor wants nothing to do with all but the first run stint is to look at the window of play they give a title. How soon after that first run stretch is the film released on video? Many times it is WHILE the independent or the small circuit is playing those scratched prints. I guess the studio's figure, "Hey, you wanna see the film without scratches after we close it at the godzilla-plexes? Go rent it on video -- there's never any scratches on the DVD."

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Emma Tomiak
Expert Film Handler

Posts: 238
From: Carrollton, TX, USA
Registered: Aug 2003


 - posted 09-25-2004 03:18 AM      Profile for Emma Tomiak   Author's Homepage   Email Emma Tomiak   Send New Private Message       Edit/Delete Post 
Hey, just because I only make minimum wage working in booth doesn't mean I don't care about presentation quality and film done right.

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Dominic Espinosa
Phenomenal Film Handler

Posts: 1172
From: Boulder Creek, CA.
Registered: Jan 2004


 - posted 09-25-2004 03:31 AM      Profile for Dominic Espinosa   Email Dominic Espinosa   Send New Private Message       Edit/Delete Post 
Taking pride and not damaging your film is a personality thing in my oppinion. I wont bust my balls for minimum wage but I sure as hell wont screw up the show I'm putting on, makes me look like an idiot.
For example. I've work in a booth that used to trash prints and neglect equipment and I'm pretty sure they made what I did at that same job. However after a 6 week run of Collateral the print looks absolutely beautiful.

My $0.02 is that wage is virtually irrelivant to print damage, it's how the employee is treated and how much pride that employee takes in what they do that counts.

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Scott T Hill
Film Handler

Posts: 2
From: Sarasota / FL USA
Registered: Sep 2004


 - posted 09-25-2004 03:39 AM      Profile for Scott T Hill   Email Scott T Hill   Send New Private Message       Edit/Delete Post 
[Big Grin] Hi all I am new here but I wanted to chime in on the "print" phenominon, (please pardon my spelling it sucks). I work in Bradenton Florida, I have been here and Sarasota over 10 years and I have seen some pretty interesting things. My latest "job" is working at a second run theater in Bradenton. We are just getting ready to open Oct 1 and we have 6 screens. The worst film handling story I can offer is from last april when a mgr who "talked a good game" was breaking down lost in translation, while watching 21 grams. I was busy building butterfly effect and was amazed to see him paying attention to the film not the print he was working on. later when i returned i found about 200 feet of film on the floor and all 5 reels used but with 1 reel left on the platter. he was nowhere to be found, it took me over an hour to get the print straightened out and he of couse acted as if he had done nothing wrong. He didnt last another week. this same guy "no i will not name names" dropped a print of love accually before I started working at that cinema, i understand he threw the dropped reels down the stairs to get them reeled back up....his discussion on white gloves for film handling just went in one ear and out the other, as obviously this guy is a nut bag.

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Mike Olpin
Chop Chop!

Posts: 1852
From: Dallas, TX
Registered: Jan 2002


 - posted 09-25-2004 03:55 AM      Profile for Mike Olpin   Email Mike Olpin   Send New Private Message       Edit/Delete Post 
Scratches should not happen, and so at the theatre I work at:

Scratched Print = Written up.
Continue to scratch prints = No more booth for you!

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Thomas Procyk
Phenomenal Film Handler

Posts: 1842
From: Royal Palm Beach, FL, USA
Registered: Feb 2002


 - posted 09-25-2004 08:58 AM      Profile for Thomas Procyk   Email Thomas Procyk   Send New Private Message       Edit/Delete Post 
What's the most irritating is booking a repartory print from someone like Warner Craft who send multiple warnings through mail, fax, and in the cans that "CHARGES WILL BE INCURED (sic) FOR ANY DAMAGE TO PRINTS!!!" and when you go to inspect it, the print is trashed anyway.

This means either:

1. They don't actually check the prints and don't actually charge theaters that damage them. Empty threats.

2. They DO check the prints and charge theaters, but then ship the trashed prints out again and again, making even more money from a product they already recovered a loss from.

3. They DO check the prints and charge theaters, then ship out the damaged prints to other theaters and charge THEM when they get the trashed print back, thus securing a second source of profit from the damaged print.

Frank makes an interesting point, but it just doesn't make sense. If the distributors realize there's no money to be made from booking prints into indie or sub-run houses, just THINK of all the revenue that could be made charging for damaged prints!! Regardless of whether they will be used again or not, I would assume a distributor would be thrilled to collect $5,000 for a damaged print of "Harold & Kumar have Sex in a Castle" instead of collecting $300 v 35% for booking it into a sub-run.

Spiderman could make another $300M if they charged theaters for all the damaged prints of a release that big.

Distribution done wrong [Frown]

=TMP=

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Floyd Justin Newton
Jedi Master Film Handler

Posts: 559
From: Phoenix, Arizona, USA
Registered: Jun 2002


 - posted 09-25-2004 09:13 AM      Profile for Floyd Justin Newton   Email Floyd Justin Newton   Send New Private Message       Edit/Delete Post 
Thomas--

Well said and to the point! [thumbsup]

FJN
Local 294 Ret.

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Jason M Miller
Master Film Handler

Posts: 284
From: Kalamazoo, Michigan, USA
Registered: Jul 2004


 - posted 09-25-2004 10:14 AM      Profile for Jason M Miller   Email Jason M Miller   Send New Private Message       Edit/Delete Post 
I think taking the time to not scratch a print is better then the time you have to deal w/ customers complaints(I am both projectionist and managers) plus where I work scratch print = no job

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 09-25-2004 10:19 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Presentation quality and prints being scratched don't JUST relate back to the minimum wage employees that run todays boths but also back to the booth engineer and technicians that designed, sold and installed that booth equipment in the first place. Well spec'd out, layed out, decent equipment will be much more fool proof and less likely to cause print damage than would a thrown together booth full of cheap, crappy equipment. I can think of things like platter rollers without keepers, projector film guidance arms that twist out of position when the platter slams to a stop, endless loop platter systems that constantly scratch film when they run and which in reality are one of mans stupidist ideas and film done at it worst, and poorly maintained, filthy, projectors with worn pad rollers and intermittent sprocket shoes as another BIG player in todays film damage department. In many cases you can't totally blame the low paid employees... alot of the blame has to go right back to the top management of the chain for allowing poor quality equipment to be installed in the first place.

Mark @ CLACO

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Mike Blakesley
Film God

Posts: 12767
From: Forsyth, Montana
Registered: Jun 99


 - posted 09-25-2004 12:27 PM      Profile for Mike Blakesley   Author's Homepage   Email Mike Blakesley   Send New Private Message       Edit/Delete Post 
quote: Thomas Procyk
If the distributors realize there's no money to be made from booking prints into indie or sub-run houses
But there IS money made there. It might not be a huge percentage, but it IS money. The smaller places are the ones who put the coffee in the pots, the plants in the offices and the stripes on the parking lots, among other things. It all spends the same.

Besides, they must like our money, the way they panic if we owe them $20 and have a print scheduled in a week or two.

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Tommie Evans
Expert Film Handler

Posts: 116
From: Birmingham, West Midlands, UK
Registered: Sep 2004


 - posted 09-25-2004 01:44 PM      Profile for Tommie Evans   Email Tommie Evans   Send New Private Message       Edit/Delete Post 
quote:
Goes back to the technicians that designed, sold and installed that booth equipment in the first place. Well spec'd out, layed out, decent equipment will be much more fool proof and less likely to cause print damage
Can anyone name the equipment that they feel will most likely scratch a 35mm release print - obviously firstly through human error but secondly through lay-out, design etc.

Here are mine.....

Century JJ projector running 35mm (it eats film) [Frown]
Christie make-up tables.
Cinemeccanica Vic 5's IMO are the best and very 'forgiving' [Smile]

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 09-25-2004 01:51 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
The Century JJ is one of the more gentle machines around on 35mm film. The problem with them is all operator-error. If you have a problem with the dual format (dual sprockets) design, then you would have equally the same kind of problems with a Simplex 35/70 or a Cinemecannica V10, etc.

Also the Christie MUT is the simplest of MUTs out there. It's just down and then up. No bs. No stupid cluster of rollers to go through. It's straightforward and works perfectly.

No machine is idiot proof. Besides, people are constantly churning out better idiots every day.

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