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Author Topic: DTS-6 stops playing discs Thorsten Schmidt Film Handler Posts: 2 From: Groß Gaglow / Sachsen / Germany Registered: Oct 2004 posted 10-30-2004 07:32 AM                     Hi there ! Hello my name is Thorsten Schmidt. I work in a Cinema in Berlin Germany, First I would like to say this is a very very good Forum, with many competent Members. Well now to my actual Problem. We have a defect TC Reader and would Like to use instead the Reader a DTS E175 timecode converter . We have the following problem with the new DTS Discs, Everything runs Ok, BUT after 2 minutes the CD-Rom of our DTS-6 assemblies stops suddenly. This Problem occurs only with the new dts Discs the one in the new Case. Tests with older DTS discs ran without each disturbance. After we had considered that our DTS6 would be possible the Problem. (The U14 (TCR chip) of the DTS6 has the firmware v1.46 on it and v1.20 on the E175) Up to Date!! We decided to test the E175 in combination with a DTS 6/6D, after this test we can exclude that the dts6 is the causers (same Problem ) . For each assistance I am very grateful. Best Regards [ 07-07-2005, 11:22 PM: Message edited by: Adam Martin ]  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 10-30-2004 08:31 PM                        Since it's been over 12 hours with no answer to your question, I will suggest you need to email DTS about your problem. Do a search for Karen Hultgren here at the forum, then look up her email address. She will take care of you.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 10-30-2004 09:34 PM                     Mike, I don't think anyone here is avoiding Thorsten at all. I also think he may have answered his own question by saying that the old disks play fine..... his new disks might be bad. Personally I'm not sure what he means by new disks and old disks. I only know of one DTS disk carrier in use over here. I wonder if its done a different way over there. I wonder of he got that software upgrade done(not the formware U.G., the one on the disk and that might also be his problem......? Mark  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 10-31-2004 01:10 AM                        I wasn't suggesting people were ignoring him...normally when you post a question on here, you get it answered within minutes, not hours. I just figured he stumped everyone!  |  IP: Logged Thorsten Schmidt Film Handler Posts: 2 From: Groß Gaglow / Sachsen / Germany Registered: Oct 2004 posted 10-31-2004 05:46 AM                     Hello, thanks for your concern about my problem. In our house are 4 installations and on one of them is the TC reader defective. We want to use our E175 as replacement for the reader. The problem is as I wrote in the topic exists only if the E175 is connected and only with the new CDs. New CDs are the ones which are delivered in the new cases. I don´t know how it is in the USA, but here in germany are since a few months new CDs issued. Sorry, if it is written a bit complicated, but in every case comes the new CDs with the message that "XD10 and "6AD" has to be updated. We tried already to exchange the machines but we got the same messages. If we use a TC reader we got no problems. We got that problems only if we use the E175. With the older CDs we mean which doesn´t have those messages on the case. Those are working very fine if we use the TC reader or the E175. Could the reason be a change at DTS?  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 10-31-2004 09:55 AM                     Thorsten. I now agree with Mike that you need to contact DTS directly with your problem. This could directly correlate with the software upgrand disk or it might be that you are not setting the disk serial number on the E-175 correctly. The serial number corresponds to the time code sequence itself and you might not be getting the correct number for th full run of the disk(s). I would hope that after updating the DTS units that things would still run normally, and they seem to with the TC reader, am I correct?. And why not repair that bad TC reader and use that the normal way, to use the E-175 for sync playback the ptojector needs to have a shaft encoder that in turn feeds the E-175 to keep things locked in sync. BTW: The E-175 has been replaced by a new DTS TC generator which is much more flexible. Mark  |  IP: Logged Alan Haigh Film Handler Posts: 45 From: Watford, UK Registered: Jul 2003 posted 11-03-2004 05:09 AM                    How are you going to use the timecode reader? I thought you could only put in one reel number at a time into that. how is it set up?  |  IP: Logged Michael Schaffer "Where is the Boardwalk Hotel?" Posts: 4143 From: Boston, MA Registered: Apr 2002 posted 11-03-2004 05:21 AM                        I believe the software update has something to do with compatibility with the anti-piracy measures implemented by DTS. Maybe there is some code around the serial# which is checked by the unit, who knows? I bet they won't tell you how that works and how you can work around it. quote: Thorsten Schmidt If we use a TC reader we got no problems. How about you get the reader repaired then? DTS Europe +44(0)118.934.9199 dtsinfo@dtsonline.co.uk Or call Kinoton Berlin, they are also a DTS dealer. BTW what cinema in Berlin do you work at?  |  IP: Logged William Hooper Phenomenal Film Handler Posts: 1879 From: Mobile, AL USA Registered: Jun 99 posted 07-07-2005 02:22 AM                        Does anyone have a general parts house item description or part # for the 10 posintion female IDC ribbon cable connector that goes on BS22 of a DTS6 ribbon cable? I'm running over to work on a DTS 6 that's missing it this weekend, but have misgivings about just hitting the computer store for a part first. I don't know the AWG of the cable's conductors, whether it makes a difference, or if a special crimp tool is needed to install the connector.  |  IP: Logged Mike B. Smith Film Handler Posts: 82 From: Universal City Registered: Nov 2004 posted 07-07-2005 10:25 AM                     Micheal Schaffer is correct in his post. The fix is to replace the TC reader head. Other than that no comment. Mr. Hooper don't trouble yourself looking for this part just contact Karen and I'm sure for an item of this size she will just send it to you.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-12-2005 07:21 PM                     What generation of reader heads MUST be replaced to work with the current films? Is there a serial number cut off? How can the reader make the difference on a copy protection scheme? Or perhaps I'm missing something.  |  IP: Logged Mike B. Smith Film Handler Posts: 82 From: Universal City Registered: Nov 2004 posted 07-13-2005 04:00 PM                     I think you may have misunderstood or perhaps I did not make it clear in my response, earlier in this thread it was reported someone had a bad timecode reader head and wanted to substitute it with a E174 box. It was recommended that this should not be done and to get a replacement reader head instead. To clarify some other things that may be misleading, DTS does not have a copy protection scheme, rather it would be better explained as playback protection, meaning you need the print and a disc to fully play back a DTS feature. Timecode reader head versions are not affected by any current or past prints and in no way need to be updated if in good working condition. There have been several different Reader Heads versions over the years, changes were only in the circuit board, and visually they all look the same. The most current released version is “H”. As long as the reader is working I would not be concerned in version or age of the reader head. As always it’s a good practice to perform basic maintenance, blow off dirt, check bearings, check reader head voltage, etc. Getting back to current DTS films and playback, the DTS-6 and DTS-6D must have V1.46 TCR chip installed. DTS-6AD must have software version 2.06, XD10 software version 1.01.17. With out these updates the DTS will drop out and not play after two minutes of the reel.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-13-2005 05:18 PM                     Mike, Thank you for your clarification. That really helps out a lot and sums up what just about everyone needs to know about their units. I do recall the first generation readers had their LEDs go bad after a relatively short time (the circa 1993 ones) and those have been almost universally changed out.  |  IP: Logged

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