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» Film-Tech Forum ARCHIVE   » Operations   » Film Handlers' Forum   » DTS Popping (Page 1)

 
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Author Topic: DTS Popping
Maddison Lake
Film Handler

Posts: 18
From: Hayesville, NC, USA
Registered: Dec 2004


 - posted 05-14-2005 02:51 AM      Profile for Maddison Lake   Email Maddison Lake   Send New Private Message       Edit/Delete Post 
I have been getting popping when my 6AD switches disks or it has to "browse" the disk! Does anyone know what is going on with this? funny thing is, it only does it to certain dual disks

Thanks in advanced

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Manny Knowles
"What are these things and WHY are they BLUE???"

Posts: 4247
From: Bloomington, IN, USA
Registered: Feb 2002


 - posted 05-14-2005 03:35 AM      Profile for Manny Knowles   Email Manny Knowles   Send New Private Message       Edit/Delete Post 
I, for one, would like to read the replies. Especially now that I've invested a whole minute of my life to read the question and then type this,

So, for *my* sake, please post replies here.

Does the player itself make a (mechanical) popping sound or do you get a popping sound (signal) playing over your speakers?

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 05-14-2005 04:56 AM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
...could be that the trays(s) are beginning to fail being a 6-AD unit for that one drive "clunking" the laser reader assembly as it scans back and forth to track data on the disc. Look at the back of the unit and you'll see the manufacture date, and if the date is over 6yrs old, I bet the drives are getting tired and needs to be replaced.

If you take either "A" or "B" disc and play it in "C" drive, does "C" drive make any of these clicks or clunking sound? If only one drive is making the noise, "condemn" that drive and make it unusuable and load either "A" or "B" into the "C" drive, for any disc will play in any drive-they're not assigned to that certain disc letter assignment that is imprinted on the disc.

It's always a good habit to "rotate" your drives around like this so that all the drives are used equally-and this is with any 3-tray unit with trailer discs.

-Monte

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Maddison Lake
Film Handler

Posts: 18
From: Hayesville, NC, USA
Registered: Dec 2004


 - posted 05-14-2005 09:38 AM      Profile for Maddison Lake   Email Maddison Lake   Send New Private Message       Edit/Delete Post 
The popping is over the speakers. Right channel and Center mainly. The unit is ONLY 1 month old.

I just discovered that the unit is crackling and buzzing even when in non-sync.

Info about unit: The unit if fully wired except for the automation which includes digital ground (which is not wired), I cant imagine the automation would have this much to do with the activity of sound quality.

What about starting to swap some cards out also?

Thanks,
Maddison

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 05-14-2005 10:33 AM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
First are you allowed to swap cards as I would recomend that you get the installer to come back the unit is 1 month old and under warranty and unless the dealer and the manufacturer okay anything you could void your warranty if you attempt any self fixes or mods

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 05-14-2005 11:32 AM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
Your theatre owner should be shamed into the closet for even buying one. He got what he deserved! What a POC!

Mark

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Fred Georges
Master Film Handler

Posts: 257
From: Lombard, IL, USA
Registered: Jun 2000


 - posted 05-14-2005 12:24 PM      Profile for Fred Georges   Email Fred Georges   Send New Private Message       Edit/Delete Post 
"Your theatre owner should be shamed into the closet for even buying one. He got what he deserved! What a POC!"
WOW! [Eek!] That REALLY helps this fellow with His problem! [thumbsdown]

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Maddison Lake
Film Handler

Posts: 18
From: Hayesville, NC, USA
Registered: Dec 2004


 - posted 05-14-2005 01:15 PM      Profile for Maddison Lake   Email Maddison Lake   Send New Private Message       Edit/Delete Post 
Hi i'm a tech and yes i do have permission.

Here is what i found out

Turns out the unit is actually defective, The cards may be the problem but in actuallity the problem could be anywhere in the unit. I disconnected the power supply to reset the commands. Unfortunatly we are running on bypass right now. Star Wars is coming out on wednesday and need a replacement ASAP from DTS. hmmm, this is gonna be interesting.

Thanks for all the help!

any more comments or anything is greatly appreciated

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Scott Norwood
Film God

Posts: 8146
From: Boston, MA. USA (1774.21 miles northeast of Dallas)
Registered: Jun 99


 - posted 05-14-2005 01:47 PM      Profile for Scott Norwood   Author's Homepage   Email Scott Norwood   Send New Private Message       Edit/Delete Post 
What were you using before you installed the DTS unit? If it's something decent (older Dolby processor, etc.), why not re-install that until you get a replacement from DTS? That way, you would at least not have to run in bypass mode.

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 05-14-2005 01:55 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
Is there a possibility that the jumpers for output balanced/unbalanced are incorrectly set The 6AD is rather fussy that the type of input that it is supposed to drive matchs the jumper settings

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Maddison Lake
Film Handler

Posts: 18
From: Hayesville, NC, USA
Registered: Dec 2004


 - posted 05-14-2005 03:56 PM      Profile for Maddison Lake   Email Maddison Lake   Send New Private Message       Edit/Delete Post 
Hmmm, thats a great question! and BTW i was using a CP50 Dolby Processor [Frown] WHAT AN UPGRADE, HAHA. [Eek!] the jumpers seem to be set correctly I mean, I cant imagine a jumper would all of a sudden cut audio like this. It has got to be something in the software [Frown] I think im gonna push to an XD-10 Upgrade anyway.

Thanks,
Maddison

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99


 - posted 05-14-2005 04:21 PM      Profile for Gordon McLeod   Email Gordon McLeod   Send New Private Message       Edit/Delete Post 
The opamps that drive the outputs on the 6ad don't like driveing a short which is what happens if the jumpers are incorrectly set and over time they will start to act real funky

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Mark Gulbrandsen
Resident Trollmaster

Posts: 16657
From: Music City
Registered: Jun 99


 - posted 05-14-2005 06:32 PM      Profile for Mark Gulbrandsen   Email Mark Gulbrandsen   Send New Private Message       Edit/Delete Post 
quote:
"Your theatre owner should be shamed into the closet for even buying one. He got what he deserved! What a POC!"
WOW! That REALLY helps this fellow with His problem!

Fred, If ya don't like it go stuff it [fu] . Its one of the worst processors in existance and I will point that out at every opportunity I get.

Mark

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 05-14-2005 08:40 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
I would've upgraded the CP50 and added a dts6-d or XD10 with some cat280s for real SR. The end result would've beat the dts6-ad hands down. So since you already have a CP50, try and get your money back on the 6-ad and trade it in for a 6-d or XD10 and upgrade the CP50.

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Fred Georges
Master Film Handler

Posts: 257
From: Lombard, IL, USA
Registered: Jun 2000


 - posted 05-14-2005 09:37 PM      Profile for Fred Georges   Email Fred Georges   Send New Private Message       Edit/Delete Post 
"Fred, If ya don't like it go stuff it . Its one of the worst processors in existance and I will point that out at every opportunity I get."

Again, It doesn't Help with his problem. He didn't buy this thing, The Theatre owner did. He's stuck [sex] with trying to resolve His problem and it doesn't address His Question by telling Him how much of a POS it is. [Big Grin]

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