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Author Topic: DTS discs not arriving with Prints Ian Bailey Master Film Handler Posts: 317 From: Nambucca Heads, Australia Registered: Jun 2003 posted 07-10-2005 09:57 PM                     At the busiest time for this part of the year the two biggest movies(War of the Worlds and Fantastic Four) arrived in the country with no DTS discs. Keep up the Good work DTS-I'm sure this will encourage more people to buy your products!!!  |  IP: Logged Gordon McLeod Film God Posts: 9532 From: Toronto Ontario Canada Registered: Jun 99 posted 07-10-2005 10:15 PM                     "Keep up the Good work DTS-I'm sure this will encourage more people to buy your products!!! " Last time I checked DTS doesn't provide the disks to any theatre that is the distributors job and if a theatre doesn't get disks when requested that is actually between the theatre and the distributor only  |  IP: Logged Stephen Jones Master Film Handler Posts: 314 From: Geelong Victoria Australia Registered: Jun 99 posted 07-10-2005 11:16 PM                     Hi Ian, I have no problems at all getting DTS disks,Have got DTS disks for war of the worlds 1 set for each print. It's Very rare not to get Disks.I suggest that you contact UIP despatch services and get them to mark that you reqire DTS disks.The other problem is that projection staff cant be bothered to return the disks with the print when they have finished with them and have heaps of them sitting around when regional locations coud be using them.We always return the disks in the box with the print so at least the next location will get the disks .There seems to be a problem with regional cinemas not getting disks.Get onto despatch centre and hastle them. Cheers Steve  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 07-10-2005 11:47 PM                        This is one of the stupidest problems the industry has, and would be one of the easiest to fix. Technicolor, at least, scans the DTS disks out with each print. It should be a simple matter to set up a system where any theatre that doesn't return disks gets a bill for oh, say, $500.00. If the disks are returned eventually, they would get a $250 credit. Why DTS hasn't taken the lead in developing a system -- at no charge -- by which this could be accomplished is beyond me. It is a black eye on an otherwise excellent system.  |  IP: Logged Jack Ondracek Film God Posts: 2348 From: Port Orchard, WA, USA Registered: Oct 2002 posted 07-11-2005 02:43 AM                        I haven't had any problems with DTS discs this year. While it should not be necessary, I made sure TES and ETS knew I have DTS systems here. I figured that, if they were going to knowingly short a print its disc, it would be the print that was shipped to a drive-in. As I have 2 screens on DTS, I made an effort to get around an issue like that. So far, every print has had its discs... the prints I've opened on the break, and those that have seen a screen or two. As for getting replacements: ETS told me that they have half a dozen "spares" for every feature they get (in the Seattle depot, at least). So... they appear to have the ability to help at least a few theatres that find themselves missing a set.  |  IP: Logged Mark J. Marshall Film God Posts: 3188 From: New Castle, DE, USA Registered: Aug 2002 posted 07-11-2005 09:21 AM                    They should make them available as downloads.  |  IP: Logged Louis Bornwasser Film God Posts: 4441 From: prospect ky usa Registered: Mar 2005 posted 07-11-2005 10:07 AM                        Downloads are prob. illegal due to copyright. BTW: When DTS started up, an old-timer friend of mine listed off several things that are "wrong" with discs: (no discs, wrong discs, broken discs, wear on cactus needle, etc). Of course I am talking about "the first time" discs in 1926. I have, however, seen at least one time every problem except the cactus needle problem. Makes you appreciate sound-on-film. Louis  |  IP: Logged Jesse Skeen Phenomenal Film Handler Posts: 1517 From: Sacramento, CA Registered: Aug 2000 posted 07-11-2005 01:12 PM                     Some things never change.....  |  IP: Logged Ian Bailey Master Film Handler Posts: 317 From: Nambucca Heads, Australia Registered: Jun 2003 posted 07-12-2005 08:31 AM                     Well Gordon I've obviously been told lies by our distributors as that's exactly what they told me that "DTS has not sent the discs into the country" I've been making long distance calls to distributors despatch dept,almost on a weekly basis, to send me discs that weren't with the prints I recieve.I did get a set of discs for War of the worlds about 10 days after opening day and I'm still waiting on discs for Fantastic Four. When we had the DTS installed we contacted all our distributors(on several occassions) to let them know we require DTS discs,as far as I can tell they don't even keep lists of theatres that need DTS discs.I'm sure they never check returned prints in any way-unless the box is falling apart! Stephen-it's interesting that you got the Discs on time-I have been lied to!!I have asked all despatches to be put onto any list they may have for DTS but I don't think they exist.Fox told us at one stage that they don't handle DTS discs at all and that we would probably never get DTS discs for a Fox Print.I hassle with these people on a weekly basis-DTS is an excellent sounding system and has brought my theatres to life-but the system they use to get the discs to us is  |  IP: Logged Brad Allen Jedi Master Film Handler Posts: 688 From: Evansville, IN, USA Registered: May 2000 posted 07-12-2005 05:28 PM                     Ian, have you emailed DTS and asked them to get involved?  |  IP: Logged Mark J. Marshall Film God Posts: 3188 From: New Castle, DE, USA Registered: Aug 2002 posted 07-13-2005 12:29 AM                    quote: Louis Bornwasser Downloads are prob. illegal due to copyright. The new encryption being used on the audio files makes them unplayable (at least for now) except in a DTS unit, so it shouldn't be a problem. DTS can track the downloads with theater logins, and IP address logging and what not. They can even set it up so that if you need to download something, you have to make a phone call to them, and they issue you a one time password to download that one movie that you need. It can be done without making it a free-for-all, and quite frankly, it's amazing that no one has set it up yet.  |  IP: Logged Ian Bailey Master Film Handler Posts: 317 From: Nambucca Heads, Australia Registered: Jun 2003 posted 07-13-2005 01:49 AM                     Brad that's my next step to contact DTS direct,I'm over being told crap from our distributors. I agree-downloading the files would solve the problem.  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 07-13-2005 05:02 AM                     The offer to host the dts files free for the industry continues to stand here. Something like a 6 months backlog available for download either freely or via password given by dts is easily doable.  |  IP: Logged Mark J. Marshall Film God Posts: 3188 From: New Castle, DE, USA Registered: Aug 2002 posted 07-13-2005 08:34 AM                    Ian, When you contact DTS, make sure you articulate the download idea to them and how helpful that would be in your situation. It's customers pushing them that's most likely to make things happen.  |  IP: Logged Mark Hajducki Jedi Master Film Handler Posts: 500 From: Edinburgh, UK Registered: May 2003 posted 07-13-2005 08:48 AM                     quote: Brad Miller Something like a 6 months backlog available for download either freely or via password given by dts is easily doable. This would be good for the first run users of DTS, however I have found that the DTS disks tend to be missing for most older films (at least in the UK). Not having a DTS equiped system I have not contatcted the distributers.  |  IP: Logged

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