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Author Topic: Audio dropout on Get Smart Galen Murphy-Fahlgren Master Film Handler Posts: 405 From: Canton, MI, USA Registered: Oct 2007 posted 06-21-2008 02:06 PM                     At the beginning of reel 3, the audio becomes almost inaudible for about a second, returns to normal for a couple seconds, then is inaudible for a second or so more. I have only witnessed this from the theater so far, and not from booth, so I am not sure if my processor is dropping format, but that alone would not explain this because my CP650 is well calibrated and a normal drop to analog is nearly imperceptible. What I suspect is a case of the audio CAP that many people dealt with on Indiana Jones. Neither of my prints exhibited this issue with Indy in any of my theaters, so I have not personally heard it. I won't have a chance to inspect it thoroughly until tomorrow morning, and am just wondering if anyone else has noticed this.  |  IP: Logged Tim Reed Better Projection Pays Posts: 5246 From: Northampton, PA Registered: Sep 1999 posted 06-21-2008 05:16 PM                       Could very well be. I'll wager your optical levels are low due to LED aging, so that when the audio CAP forces a reversion to optical, you hear it as a considerable drop in gain. Normally, optical and digital audio output levels are equal... WHEN the optical preamps are calibrated to Dolby level, using Dolby tone test film.  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 06-21-2008 08:24 PM                        Was it ever determined if this "audio CAP" was an intenional thing or was it just a lab problem? We never had (or at least I never noticed) the problem with our reel 5 when we played Indiana Jones.  |  IP: Logged Luci Reeve Film Handler Posts: 50 From: Telluride, CO, USA Registered: Feb 2006 posted 06-21-2008 09:47 PM                        It would be nice to get a straight answer from someone in the industry (with good grammar).  |  IP: Logged Joe Redifer You need a beating today Posts: 12859 From: Denver, Colorado Registered: May 99 posted 06-21-2008 11:17 PM                        Sorry, but it is illegal to hire someone in the industry with good grammar. They screen those individuals out. Anyway, it was most definitely intentional on Indy 4. Your calibration could be dead on, but you still can't miss the sound the processor makes when it switches formats, kind of a "clicking" that really can't be missed on any processor. I could hear it pretty easily, and it is during scenes with a lot of sound going on, not during quiet scenes. The Get Smart version may be a completely different method of Audio CRAP. Remember how some movies had beeps in them? Apparently there are multiple methods of doing this.  |  IP: Logged Tim Reed Better Projection Pays Posts: 5246 From: Northampton, PA Registered: Sep 1999 posted 06-21-2008 11:39 PM                       Ya gets what ya pays for.  |  IP: Logged Galen Murphy-Fahlgren Master Film Handler Posts: 405 From: Canton, MI, USA Registered: Oct 2007 posted 06-22-2008 12:13 AM                     I will have a look at the track in the morning, but I did witness it from booth today, and the processor did not indicate a drop from SRD, nor was the error rate particularly high, at a fairly steady 3.  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 06-22-2008 01:21 PM                        I would bet it is a lab problem. Request a new reel and see if that helps.  |  IP: Logged David Zylstra Master Film Handler Posts: 432 From: Novi, MI, USA Registered: Mar 2007 posted 06-22-2008 02:37 PM                     quote: Mike Blakesley Was it ever determined if this "audio CAP" was an intenional thing or was it just a lab problem? The email we received (relayed through our booker) about IJ4 stated that the "sound drops" were in fact a "security watermark" and those with sound issues needed to "properly re-balance" their digital/analog fallback.  |  IP: Logged Richard May Phenomenal Film Handler Posts: 1057 From: Floral Park, NY USA Registered: Aug 2004 posted 06-22-2008 06:19 PM                     Yeah, like that's ever going to happen around here. Some of these theater are lucky if they can keep the show on the screen.  |  IP: Logged Galen Murphy-Fahlgren Master Film Handler Posts: 405 From: Canton, MI, USA Registered: Oct 2007 posted 06-23-2008 12:06 AM                     Upon inspection, the only unusual things I found were a pair of wavy lines, one red, one blue, in between the frames occurring twice, both in the general vicinity of the dropouts. I think, and correct me if I'm wrong, these are just indicative of wet splices or whatever is used on internegs. If I recall correctly, the soundtrack is printed from a completely separate master, and so an splices on the negs would have no effect on the release print. I will have a look at my system to definitively rule out hardware problems on my end and go from there. I have a picture, unfortunately from my phone, but it is a huge pain in the butt if someone knows what I'm talking about anyhow.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 06-23-2008 07:35 AM                     The dropouts are because he has his shoephone service though AT&T . Actually I installed a CP650 last Saturday morning at a theater running that film and I stayed to watch it after the install... no dropouts at all. Mark  |  IP: Logged Jim Cassedy Phenomenal Film Handler Posts: 1661 From: San Francisco, CA Registered: Dec 2006 posted 06-23-2008 10:01 AM                     I listened to the section of the film you described twice yesterday. Once from the booth and once from the auditorium. No drop-outs here, and the CP-650 shows the normal playback error rate. (usually between 2-4 on my unit) Perhaps your print has a lab defect as someone else here has suggested.  |  IP: Logged Galen Murphy-Fahlgren Master Film Handler Posts: 405 From: Canton, MI, USA Registered: Oct 2007 posted 06-23-2008 01:25 PM                     If there is a lab error that would cause this issue, how would I know, short of getting a replacement reel and it being gone? I could see no issue with the SRD track, but I am, in fact, not a DA20 or anything like that. The SR track was fine as well, but since I do not believe the processor is dropping to SR, it is a moot point. Replacing reels is something of a challenge, because it needs like three levels of corporate approval, from people who are mostly apathetic to a mere one or two second audio drop.  |  IP: Logged Richard Hamilton Phenomenal Film Handler Posts: 1341 From: Evansville, Indiana Registered: Jan 2000 posted 06-23-2008 05:50 PM                     Man, I am surprised no one has mentioned this. Just take the easy way out. Cut out the 1 or 2 seconds of bad film and nobody will know the difference . Be sure to save that film though because you'll have to put it back on when you send the print back, but it's not that big of a hassle, just use masking tape  |  IP: Logged

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