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Topic: Bad Frame-Lines On Screenvision Ads?
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Jim Cassedy
Phenomenal Film Handler
Posts: 1661
From: San Francisco, CA
Registered: Dec 2006
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posted 12-06-2009 08:30 PM
quote: Frank Angel Can your automation be flexible enough to cue a dowser close to kill the screen image during that short period and then open again?
No, but I can program it so that the dowser doesn't open and the sound doesn't switch until AFTER all the ads have passed through . . . hahahaha
But seriously- I'm going to take Brad's advice and not loose any sleep over it, especially after what happened today.
Last night, before I went home, at the request of management, I spliced one more ad at the head of the pack in one of the auditoriums. When I went downstairs after starting the first round of matinees today, the box office told me that there had been 'complaints about the sound' in that auditorum when I started that show.
I went back upstairs and could find no problems with the threading or sound system so I just figured it was some guy with a bad hearing aid battery.
But,right after I started the 2nd show of the day in that same auditorium, I noticed a number of people turning around looking up at the booth a few seconds into the first ad. I turned up the booth monitor a bit louder and noticed the level was a little "off". So I stepped out into the auditorium and the sound track was "pumping" from loud to soft every few seconds. It sounded like someone had attached the main volume control knob to a yo-yo.
But as soon as that ad ended, everything was OK. (Unfortunately, it was a long ad - 2min 30sec)
So I pulled the ad off before the next show and discovered the sound track density printing varied greatly throughout length of the ad. It looked like the raw stock might have been light struck & edge fogged along the soundtrack.
So much for quality control at the lab.
So, as several people have suggested- - I'm going to do the best I can with what I've got to work with, but I'm not going to obsess over it any more!
Most people ignore the ads anyway. They're too busy chatting, texting or twittering and one guy today was using a laptop during the pre-show show stuff.
Ironically - - they'll all complain about the ads they're ignoring though if the picture or sound isn't right!
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Geena Phillips
Expert Film Handler
Posts: 198
From: Norcross, GA / USA
Registered: Apr 2006
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posted 12-12-2009 11:51 AM
quote: Joe Redifer Screenvision is a horrible company full of incompetence only used by cheap theater chains who will take any kind of ad revenue they can get. Like Brad suggested, it is impossible for them to do a good job over at Screenvision.
QFT.
quote: Bruce Hansen Has anyone tried complaining to Screenvision? Maybe if you started sending the things back to Screenvision saying they are defective, and asking for a replacment (and the ad misses its air date), they would wake up, and fix things.
Unfortunately, Bruce, Screenvision is handled by Technicolor (talk about the blind leading the blind!), who make it clear when you talk to them that they have no real say (like, for example, when you complain about them NEVER SENDING ENOUGH ADS). The only effective way to tackle things is from the top down; the only results I've ever gotten have been through our V.P. of Marketing talking to Screenvision directly.
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