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This topic comprises 2 pages: 1 2
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Topic: 'Beowulf' in IMAX 3-D (& Real D)
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Brian Michael Weidemann
Expert cat molester
Posts: 944
From: Costa Mesa, CA United States
Registered: Feb 2004
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posted 08-23-2007 03:26 PM
And we're doing both of them!
I'm anticipating that we'll get a hefty proportion of our patrons not knowing what the heck is going on. We've had plenty of people come to see, say, Nightmare Before Christmas or Meet The Robinsons in Real D, but ask for IMAX. It's 3D, so it must be IMAX! Then they're disappointed, and think our piddly screen in auditorium 15 is our IMAX screen.
Or our beautiful IMAX presentation will be mistaken for digital, and customers will rave to all their friends to see it in digital. Oh, the humanity!
What's the difference between IMAX 3D and Digital 3D? Sure, most of us here know the difference and could articulate a meaningful answer to any patron who inquired; unfortunately, we won't have the convenience of informing our clientele that way. Or do we?
If a simple sign at each box office window were posted with a quick blurb pointing out, superficially at least, that there IS a difference ... would anyone read it? Or care?
I guess this is a concern for the floor staff, of which I'm not a part. My job is just to make sure that the IMAX presentation is more ass-kicking than the piddly digital in #15.
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Brian Michael Weidemann
Expert cat molester
Posts: 944
From: Costa Mesa, CA United States
Registered: Feb 2004
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posted 08-23-2007 04:12 PM
I'm sure some transactions are handled that way. I witness more of the after-the-fact customers who approach customer service demanding money back because something was advertised in IMAX (even though it wasn't), and no amount of explanation will satisfy them for their mistaken expectations, because it's our fault we're making it confusing for them.
This situation is going to be further complicated, since we ARE advertising it in IMAX. Someone will ask for the 7:30 Beowulf 3D thinking it's IMAX, yet it's the 7:00 that's in IMAX, and then they'll wander into IMAX having missed some of the movie.
Oh, added complication ... both systems use different glasses. "Hey, my glasses aren't working, it looks funny." "Yes, that's because you're in the wrong auditorium." "But isn't it IMAX?" "Well, yes, but ..."
This will be fun. I'm glad I'm not customer service! We're going to have to make a lot of signage.
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