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Topic: Anyone else have problems with NCM?
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Mike Olpin
Chop Chop!
![](http://www.film-tech.com/ubbmembers/1115g.jpg)
Posts: 1852
From: Dallas, TX
Registered: Jan 2002
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posted 11-17-2008 04:21 PM
No major problems in my experience. All the techs in the field and at the NOC have been generally friendly and helpful.
Sure, the content freezes sometimes, and a lot of times they will send out a tech to do something easy like replacing a cable. But, as a former Regal employee myself, let me recommend that you not step outside your regular duties and attempt to fix the NCM equiptment yourself.
The Cinemedia techs and the Regal techs wont look kindly on your "tinkering". If there's a problem, call the NOC, log it, and if it effects your ability to advertise in an auditorium, put it in the daily overview. That's all you need to do, and your covered.
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