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Author Topic: Projection Staffing Levels
Justin Gorka
Expert Film Handler

Posts: 174
From: High Wycombe, England
Registered: Apr 2006


 - posted 07-24-2010 06:46 AM      Profile for Justin Gorka   Email Justin Gorka   Send New Private Message       Edit/Delete Post 
Not sure if this in the right place, but if any of you out there are running a totally digital projection suite, what sort of staffing levels are you working on?

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David Zylstra
Master Film Handler

Posts: 432
From: Novi, MI, USA
Registered: Mar 2007


 - posted 07-24-2010 12:02 PM      Profile for David Zylstra   Email David Zylstra   Send New Private Message       Edit/Delete Post 
We have 3 buildings, all digital - 2 10 screens and 2 18.

The 18 screens with 35mm used to run with 3 shifts per day during the week - morning, evening and middle shifts; then weekends were 4 shifts - 2 morning and 2 evening.
The 10 screens with 35mm used to run with 2 shifts per day.

Now the 18 screens run a shorter "projection day" with 2 shifts, being all digital there is less morning time required because all that has to happen is turning on the power. Our 10 screens run a single shift each day where the managers turn the booth on and monitor through the first round of starts, then someone comes in to run the booth across the middle of the day into the evening through the last round of starts, then the evening manager closes down the booth at night.

There are still duties similar to 35mm to perform - i.e. instead of building a print someone has to build a playlist, instead of physically moving prints around someone has to ensure the content gets transferred to the right auditoriums, instead of verifying all the prints arrived someone has to verify that all the content was received/ingested as well as valid KDMs for the following week.
The biggest existing need that won't go away that I keep harping on to our ownership is that we need staff that is proactive in monitoring presentations rather than reactive to customer complaints about picture and sound - i.e. is it better to have a staff member notice a picture or sound issue and correct it before anyone notices or have a customer complain and thereby have many patrons notice the issue.

Of note is that 3 of our locations use Screenvision and their system starts all of our shows automatically according to schedule (NO ads after advertised showtime), our 4th location uses DCP ads and the Cinedigm Windows based TMS polls the POS for the schedule and starts all shows according to schedule (again, NO ads after showtime - the TMS calculates preshow time and starts it with the appropriate lead time).

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Robert Carnino
Film Handler

Posts: 16
From: Hermitage, Pa/United States
Registered: Feb 2010


 - posted 07-24-2010 09:58 PM      Profile for Robert Carnino   Email Robert Carnino   Send New Private Message       Edit/Delete Post 
Really 3 shift for 18 screens? Did you have 2 people running the booth at one time? I ran 18 screens with 1 person each shift, a afternoon one and one for night.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 07-25-2010 12:37 AM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
Why would a digital booth need anybody? Maybe once a week to shuffle data, but that's it.

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David Zylstra
Master Film Handler

Posts: 432
From: Novi, MI, USA
Registered: Mar 2007


 - posted 07-25-2010 01:39 AM      Profile for David Zylstra   Email David Zylstra   Send New Private Message       Edit/Delete Post 
Number of staff needed depends on booth layout, show scheduling, and if you want your booth staff to get into the auditoriums and check the presentation from the customer's perspective - 18 screens with a start every 5-10 minutes means 1 person is running ragged trying to get downstairs to check picture/audio between starts. Our 18 screens have 5 booths (broken up due to ADA requirements for back row access) and 4 auditorium hallways off the main lobby so it is not feasable to do a round of auditorium checks quickly.

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Justin Gorka
Expert Film Handler

Posts: 174
From: High Wycombe, England
Registered: Apr 2006


 - posted 07-25-2010 05:57 AM      Profile for Justin Gorka   Email Justin Gorka   Send New Private Message       Edit/Delete Post 
Thanks David, trying to work out what staffing levels we'll need. We have 12 screens in 5 booths, so I have one open, one mid and a close exept for Thursday when we do the add and trailer changes , print moves etc then 2 on an open and 2 on a close. We've 3 digi's at the moment but will be totally digital by 2012.
We also do all maintenance in the building.

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Monte L Fullmer
Film God

Posts: 8367
From: Nampa, Idaho, USA
Registered: Nov 2004


 - posted 07-25-2010 06:15 PM      Profile for Monte L Fullmer   Email Monte L Fullmer   Send New Private Message       Edit/Delete Post 
quote: Joe Redifer
Why would a digital booth need anybody?
Which is an understandable statement since these DCP units CAN be set to be on an autoscheduler of sorts where they really don't needed that continual attention to begin shows - even though the operator's tasks are greatly reduced to being "injesters" and "button pushers".

But, it's just simply safer to know that the units will start with the servers going into their pre-start sequence of, pre-show terminations, bulb striking, sound changeover from pre-show to the file then douser opening for the image to go on the screen (just no framing and focusing to be concerned about during this start-up procedure..), why there still be operators in a full DCP complex.

Plus, there will still be bulb and filter maintenance, along with vacuum/clean/mop floors to keep dust down to a minimum during this time.

Now, at our 14plex, we run two booth people a day - one comes in prior to opening til 5:15 and the other comes in at 5p to close and that 15 minute overlap of the two operators ensure that no one leaves until the other one takes over. On Thursday, a third employee comes in to do film (we have 13 film and one DCP) while the booth is handled by closer.

Plus, if the opener has some messages to tell the closer, this is the time to pass on the info.

-Monte

-Monte

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Louis Bornwasser
Film God

Posts: 4441
From: prospect ky usa
Registered: Mar 2005


 - posted 07-25-2010 06:40 PM      Profile for Louis Bornwasser   Author's Homepage   Email Louis Bornwasser   Send New Private Message       Edit/Delete Post 
My customers were told by NATO/cbg that the equipment never fails and does not require people to work.

(That is the only way they become "cheaper.") Louis

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Jeremy Weigel
Phenomenal Film Handler

Posts: 1062
From: Edmond, OK, USA
Registered: Mar 2007


 - posted 07-25-2010 07:02 PM      Profile for Jeremy Weigel   Email Jeremy Weigel   Send New Private Message       Edit/Delete Post 
Is there any POS software available that can interface with any current servers to automatically input show schedules?

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John Wilson
Film God

Posts: 5438
From: Sydney, Australia.
Registered: Dec 1999


 - posted 07-25-2010 07:06 PM      Profile for John Wilson   Email John Wilson   Send New Private Message       Edit/Delete Post 
Never fails...now who was it said NATO had no sense of humor?

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Frank Angel
Film God

Posts: 5305
From: Brooklyn NY USA
Registered: Dec 1999


 - posted 07-25-2010 07:18 PM      Profile for Frank Angel   Author's Homepage   Email Frank Angel   Send New Private Message       Edit/Delete Post 
In theory, can't EVERYTHING be run from a single location? And it wouldn't even have to be located in the projection booth; couldn't the entire automation and server(s) be located in the manager's office?

And with a fairly inexpensive verification system consisting of cameras and mics in each auditorium and a switching system to let a manager view and hear each room, one person could see that, at the very least, everything is up and running. Then a walk through in each theatre for direct observation could be done quite leisurly. Just a few hours maintenance in the booth to keep things clean, dust the lenses, mopping the floors, etc., would be all that would be necessary boothwise; in other words, Chief Projectionist morphing into Master Janitor.

I would think today's automation could start each show without ANY human intervention, no? It knows the start time, when to go from preshow to feature and exactly when to power up a lamphouse to have the bulbs preheated so they are full brightness when the show starts. By incorporating some simple verification feedback for those few iffy things like if the lamp actually struck, why would you need anyone to even push a button? All you would need is a human to verify that the automation did it -- or even more sophistocated -- automation smart enough to set off alarms if it didn't happen.

Needing a human to push even a start button seems unnecessary. Button-pushing would only be needed to over-ride the system should a start time would need to be held to accomodate say, a holdup of some kind such as clearing and seating full houses. But other than that, what Joe said --humans could become practically superfluous with a really robust automation system.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-25-2010 07:57 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
quote: Frank Angel
In theory, can't EVERYTHING be run from a single location?

-- or even more sophistocated -- automation smart enough to set off alarms if it didn't happen.


That depends on your system and how it is designed and implemented. Film-Tech runs all of our systems from one central "full service" NOC in Texas.

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Martin McCaffery
Film God

Posts: 2481
From: Montgomery, AL
Registered: Jun 99


 - posted 07-25-2010 07:58 PM      Profile for Martin McCaffery   Author's Homepage   Email Martin McCaffery   Send New Private Message       Edit/Delete Post 
quote: Frank Angel
And with a fairly inexpensive verification system consisting of cameras and mics in each auditorium
Wow, I can imagine the MPAA going ballistic over that [evil] It would pretty much defeat all of the "security" measures built into DCI.

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Joe Redifer
You need a beating today

Posts: 12859
From: Denver, Colorado
Registered: May 99


 - posted 07-25-2010 08:12 PM      Profile for Joe Redifer   Author's Homepage   Email Joe Redifer   Send New Private Message       Edit/Delete Post 
With the CA-21 automation we ran a 16-plex with film that had projectors start on their own. Granted we had to press one button so they knew the start time if I recall (not sure if they could auto-pull from the CA-Link software when we had them 10 years ago), but just as long as you don't thread your movie more than 24 hours in advance (23 hours and 59 minutes is OK, though) all was good. One projectionist could easily run the entire 16-plex with plenty of time to sleep, goof off, drive around town, eat, sleep some more and not miss a beat.

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Brad Miller
Administrator

Posts: 17775
From: Plano, TX (36.2 miles NW of Rockwall)
Registered: May 99


 - posted 07-25-2010 08:51 PM      Profile for Brad Miller   Author's Homepage   Email Brad Miller       Edit/Delete Post 
None of that is an issue anymore Joe.

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