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Author Topic: Keyboard dead on Dolby DSS200 Paer Hoegberg Film Handler Posts: 81 From: Borlänge, Sweden Registered: Apr 2005 posted 03-13-2011 04:31 PM                     When booting the DSS200, most of the time the keyboar is dead. We need 3 (or somtimes mer) reboots to get the keyboard working. 5 different keyboard (both PS/2 and USB) have the same problem. The mouse is OK. Any sugestion what to look for. Hardware: Dolby DSS200 server NEC NC2000C Projector XPAND 3D  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 03-13-2011 04:43 PM                     Tried unplugging/plugging it in? Tried a different physical USB port? Not come across this glitch myself.  |  IP: Logged Paer Hoegberg Film Handler Posts: 81 From: Borlänge, Sweden Registered: Apr 2005 posted 03-13-2011 04:52 PM                     Tried unplugging/plugging it in? Yes, several times..... Tried a different physical USB port?? All Ports tried, even with USB-hub. (PS/2 -keyboard in PS/2 port _and_ USB-PS/2 converter)  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 03-13-2011 05:05 PM                     I guess this is a hardward ware problem only dolby can help you with. Never had that one before. Is this a new server or a 'older' one?  |  IP: Logged Paer Hoegberg Film Handler Posts: 81 From: Borlänge, Sweden Registered: Apr 2005 posted 03-13-2011 05:15 PM                     It's new (Oct 2010), and the keyboard-problem existed from the start.  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 03-13-2011 05:18 PM                     You should return it so contact them to swap the server. Or contact your installer - technician who needs to take care of it.  |  IP: Logged John Wilson Film God Posts: 5438 From: Sydney, Australia. Registered: Dec 1999 posted 03-13-2011 05:35 PM                     quote: Paer Hoegberg It's new (Oct 2010), and the keyboard-problem existed from the start. Why have you put up with it for so long?  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 03-13-2011 09:37 PM                     Have you actually tried a different keyboard?  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 03-14-2011 04:16 AM                     quote: Paer Hoegberg 5 different keyboard (both PS/2 and USB) have the same problem. I rather think he has. Wierd issue, never seen or heard of this before.  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 03-14-2011 02:58 PM                     Hmmm, well I clearly missed that little tidbit.  |  IP: Logged

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