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Author Topic: Dolby's "Countdown" tag (2-D version) Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 04-24-2013 04:57 PM                        Does anybody happen to have a DCP of the Dolby Countdown that you could send me? We have the 3-D version but not the 2-D. I like Countdown infinitely better than Sphere. For some reason these aren't included in TrailMix or Deluxe trailer drives anymore, even though all the competitive tags are. (Aren't they about due to come out with something new?)  |  IP: Logged John Roddy Expert Film Handler Posts: 114 From: Spring, TX, United States Registered: Dec 2012 posted 04-24-2013 05:24 PM                        Just contact Dolby's marketing department. They sent us a copy almost immediately after we asked for one. I don't believe they charged anything for it either.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 04-24-2013 05:47 PM                     They come on the servers new and Dolby does have a version of them for download on their secure site.  |  IP: Logged James Skinner Film Handler Posts: 22 From: Wolfville, Nova Scotia, Canada Registered: Dec 2012 posted 04-24-2013 10:06 PM                     You can find it at https://www.dolbysecure.com/cinematech/  |  IP: Logged Bajsic Bojan Expert Film Handler Posts: 190 From: Ljubljana, Si, Eu Registered: Aug 2008 posted 04-25-2013 11:11 AM                     Why don't you play the 3d version in 2d?  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 04-25-2013 11:49 AM                        James S: Thanks for that info. I don't have a password for that site; I tried registering on that site in the past and can never get it to work. Just tried it again and I get a screen that looks like this: ...same results I got the last time. I emailed support using their "contact us" page yesterday and will see what happens. You would think they'd want to make it EASIER to advertise their brand, not harder.  |  IP: Logged Tom Wienholt Master Film Handler Posts: 371 From: Towson, MD, USA Registered: Dec 2002 posted 05-05-2013 06:24 PM                     Mike, Did you ever hear back from Dolby? I had the same problem trying to register in the site.  |  IP: Logged Robert Keeney Film Handler Posts: 6 From: Cambridge, ILLINOIS, United States Registered: Jun 2011 posted 05-05-2013 07:43 PM                     I just tried that page and this time the application was accepted. You may want to try it again.  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 05-05-2013 08:40 PM                        I never heard back from Dolby but a couple of kind Film-Techers gave me the help I needed. (Both Dolby dealers, so I guess in a way I did hear from Dolby.)  |  IP: Logged Tom Wienholt Master Film Handler Posts: 371 From: Towson, MD, USA Registered: Dec 2002 posted 05-08-2013 10:57 AM                     I still have not heard back from Dolby. Is there any other way to get the "Countdown" DCP? I have Dolby sound processors and would like to add this to my playlists.  |  IP: Logged Jim Cassedy Phenomenal Film Handler Posts: 1661 From: San Francisco, CA Registered: Dec 2006 posted 05-08-2013 01:25 PM                     quote: Tom Wienholt I still have not heard back from Dolby Hahahha! Don't hold your breath waiting to hear from them. About 2 years ago I had a fairly simple technical question I was seeking an answer for from Dolby. After much difficulty registering on their 'tech' website, I submitted my question. . . . and waited. Several weeks later, I tried re-submitting my question on both their tech website, as well as to a couple of other 'contact' e-mails they had listed on their website. Three weeks later - - still no reply to my question, despite having received "auto-reply" emails from Dolby indicating they had received my inquiry. I finially resorted to sending my question to them via USPS snail mail. Several weeks later- - still nothing. In desparation, I finially went down to their headquarters here in San Francisco, and had to sit around for almost 30min before they found someone who would talk to me. When I finially got to see somone, he listened politely, and then said he'd get back to me BY E-MAIL!!- - Needless to say, I never heard from him again. I got my question answered elsewhere. I was very polite in all my communications and in my visit to Dolby HQ, but boy did I unload on one of their people at a trade show several months later. He told me to calm down (and to put the knife away. . ) He said I shouldn't take it so personally, . . that Dolby wasn't ignoring just ME- - he said they were just really lousy at responding to e-mails from anyone outside the company, unless it was a major client, and went on to tell me he had an experience similar to mine where he also sent numerous e-mails that went igonred & unanswered before he joined the company.  |  IP: Logged Mike Blakesley Film God Posts: 12767 From: Forsyth, Montana Registered: Jun 99 posted 05-08-2013 02:58 PM                        That's just dumb....why in the world do they even have a "contact us" on their website? In my limited experience with them they often don't seem to be too efficient. I've tried to contact them maybe 3 or 4 times to ask questions or ask for promotional stuff but have never heard back in any way. Only when one of their dealers who happen to visit Film Tech sees what kind of trouble I'm having, does anything happen -- which is really cool considering these aren't our local area dealers. When we went to one of the Dolby conferences a couple of years ago (when they were really pushing 7.1 sound), they said "yes" I could bring my wife, she would be more than welcome etc. but when we got there they had not included her in the "list." Hence we had trouble just getting in the front door. Once we finally convinced them that she wasn't a spy from another audio company and they let us both in, then she had no name tag, there was no place for her at the dinners, didn't get any of the "swag," etc. It was really embarrassing for her.  |  IP: Logged Frank Angel Film God Posts: 5305 From: Brooklyn NY USA Registered: Dec 1999 posted 05-09-2013 08:54 PM                        Ah, for the days of Lonny Jennings!  |  IP: Logged

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