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Author Topic: RealD policy statement screw ups Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 05-12-2013 07:33 PM                        Suddenly Thursday or Friday our Coming Soon and Feature Attraction Transitions on 3D are all messed up. Both those that we create and those that are professionally produced are squished down. I have tried recompiling them ... changing the aspect ratio ... deleting all the transitions and re-installing and still on 3D the stuff is screwed up totally. Real says it is our DCP's that are wrong but once made and purchased that worked till Thursday are just as F'd up as the others.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 05-13-2013 06:03 AM                     What is your complete DCP system? That is, what player, projector and IMB (presuming you have an IMB). This sounds like an IMB system where the IMB is not in 3D mode and the projector is or vice versa. It is 99.99999999999999999999999999999999999% not the content or Real-D's issue.  |  IP: Logged Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 05-13-2013 11:11 AM                        previews that are not 3D play fine, previews that are 3d play fine and the movie plays fine. In fact everything is fine except the policy statements. If it was an issue with an imb not being in the right mode it would be that one projector not both that are 3D wouldn't it?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 05-13-2013 04:22 PM                     How would it know it is a "policy"? Yes, it is in the title but they are not treated differently.  |  IP: Logged Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 05-15-2013 01:07 PM                        whatever the problem was it was in the playlist not the files  |  IP: Logged Chris Slycord Film God Posts: 2986 From: 퍼항시, 경상푹도, South Korea Registered: Mar 2007 posted 05-15-2013 03:58 PM                     Did any of the software change on Thurs/Fri? It might be that the policy trailer DCPs were messed up all along but the previous software played it back ok despite the problematic DCP. quote: Ron Funderburg whatever the problem was it was in the playlist not the files I can't tell if you're stating it was a problem with the playlist or asking if it would be.  |  IP: Logged Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 05-16-2013 10:06 AM                        It was in issue in that playlist. When I created a new playlist and ran the policy trailers they ran fine and are running fine. So we deleted the old playlist.  |  IP: Logged Ron Funderburg Jedi Master Film Handler Posts: 814 From: Chickasha, Oklahoma, USA Registered: Nov 2007 posted 05-16-2013 12:01 PM                        quote: Steve Guttag How would it know it is a "policy"? Yes, it is in the title but they are not treated differently. Steve as far as I know it wouldn't know the difference as long as they were DCP it should treat them the same. But policy was what was screwed up nothing else. It didn't matter if we compiled them or had paid for them. A new play list has fixed it all.  |  IP: Logged

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