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Author Topic: 2 KDMS for one feature with overlapping dates? Gavin Lewarne Master Film Handler Posts: 278 From: Plymouth, UK Registered: Aug 2009 posted 06-02-2013 11:33 AM                     My colleague, while trying to help has loaded an incorrect KDM we have been sent for a feature in a few weeks. The KDM he has loaded is incorrect as it does not cover all the days the film will be screened. We have requested a new KDM for the proper dates, but what will the system (DSS200) do with 2 KDMs for one film with overlapping dates? I cant delete the incorrect one without deleting all the loaded licenses which I don't really want to do  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 06-02-2013 11:43 AM                     Not 100% sure but I believe it will sort them out, allowing you to screen the film regularly as you had just one KDM for the whole time.  |  IP: Logged Gavin Lewarne Master Film Handler Posts: 278 From: Plymouth, UK Registered: Aug 2009 posted 06-02-2013 11:45 AM                     Well I was hoping it would be clever enough to do that. Guess we will have to wait and see... p.s. you tired of K.B yet?  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 06-02-2013 12:02 PM                     quote: Gavin Lewarne p.s. you tired of K.B yet? did not get that...  |  IP: Logged Gavin Lewarne Master Film Handler Posts: 278 From: Plymouth, UK Registered: Aug 2009 posted 06-02-2013 12:07 PM                     quote: did not get that... [Confused] sent you a pm  |  IP: Logged Jim Cassedy Phenomenal Film Handler Posts: 1661 From: San Francisco, CA Registered: Dec 2006 posted 06-02-2013 01:09 PM                     I do a lot of advance private screenings for the press and I believe I've had keys that overlap because there are often multiple screenings of the same film over a period of several days, and somtimes the exact times and dates of a particular screening are determined at the last minute. I think you'll be "OK" & the server can figure it out, as Marco suggested. What happens when you check on the license status? Does it say "pending" or "future"? for each (or both) of the licences? If so, you should be OK. If it sez "missing" or doesn't show up at all, then mabye you've got a problem.  |  IP: Logged Gavin Lewarne Master Film Handler Posts: 278 From: Plymouth, UK Registered: Aug 2009 posted 06-02-2013 01:15 PM                     Jim - the server just says "future" for the one we have already loaded. The other KDM has not arrived yet.  |  IP: Logged Jim Cassedy Phenomenal Film Handler Posts: 1661 From: San Francisco, CA Registered: Dec 2006 posted 06-02-2013 01:20 PM                     Well, I guess you'll have to wait till you load the 2nd KDM & see what happens! Hopefully, if you do have a problem, you'll have time to resolve the issue with the distributor before you need to do your show. Good Luck! I'm curious to hear how this works out for you.  |  IP: Logged Gavin Lewarne Master Film Handler Posts: 278 From: Plymouth, UK Registered: Aug 2009 posted 06-02-2013 01:42 PM                     thanks Jim. I will be sure to update the thread when I have some news  |  IP: Logged Jack Ondracek Film God Posts: 2348 From: Port Orchard, WA, USA Registered: Oct 2002 posted 06-02-2013 01:44 PM                        We have this happen all the time. When extending (holding over) a movie we brought in on release, we will frequently get new keys which extend the shut-down time, but have the same start time as the original. Our (Doremi) server does not replace the original key, but runs it out and then starts the newer one.  |  IP: Logged Kris Verhanneman Expert Film Handler Posts: 182 From: Belgium Registered: Dec 2009 posted 06-02-2013 01:46 PM                     Gavin, your dolby server will work just fine. When you recieve the new keys you will see that both periods will show up in the licence status. When the first key expires it will just be removed by the server. If both keys overlap it will continue to be able to play during the whole period. If they do not overlap there will a periode that you cannot start the feature.  |  IP: Logged Gavin Lewarne Master Film Handler Posts: 278 From: Plymouth, UK Registered: Aug 2009 posted 06-02-2013 01:59 PM                     quote: Kris Verhanneman Gavin, your dolby server will work just fine. When you recieve the new keys you will see that both periods will show up in the licence status. When the first key expires it will just be removed by the server. If both keys overlap it will continue to be able to play during the whole period. If they do not overlap there will a periode that you cannot start the feature. Great, thanks Kris  |  IP: Logged

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