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Author Topic: pulling content from satellite ? Michael Harlow Expert Film Handler Posts: 170 From: Faversham, Kent, UK Registered: Jul 2002 posted 06-22-2013 07:13 AM                     Hello, maybe an odd question. We receive our adverts by satellite and they are saved on our server (Doremi DCP2K. Last week, the delivery failed and i was asked to "pull" the adverts manually from the satellite system. Does anyone know what this means and how to do it? Thank you for your time once again. Michael.  |  IP: Logged Edoardo Ercoli Film Handler Posts: 16 From: Teramo / Italy Registered: Jan 2010 posted 06-22-2013 09:40 AM                     Most likely you should perform an FTP access to the Hard disk drive of your satellite system, the best way would be to connect a laptop with Filezilla installed, but you have to know: 1) Satellite System IP Address 2) data account info for logging in, meaning USER and PWD Those infos are probably stored in the Doremi server somewhere but I don't know how to retrieve them  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 06-22-2013 10:35 AM                     Your Arqiva box should be set up as a FTP server on your Doremi, look in Ingest Manager, try changing the source. Failing all that, call the NOC.  |  IP: Logged Michael Harlow Expert Film Handler Posts: 170 From: Faversham, Kent, UK Registered: Jul 2002 posted 06-23-2013 06:58 AM                     Thank you all for your suggestions, I will try what has been mentioned. It is an Arqiva system, so i can call the NOC if any problems. Michael  |  IP: Logged

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