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Author Topic: Christie Solaria One Can't delete content Nguyen Jack Film Handler Posts: 93 From: Singapore Registered: Mar 2013 posted 02-08-2014 03:12 AM                     Hi everybody, I used projector Christie solaria one + Nas Iomega, but i get problem with content manager. I can't delete content. I try rebooting projector and Iomega but it still problem. Code: Delete Failed:CheckitemlnScheduleEncoder+ErrorCode_ Please help me to fix ???  |  IP: Logged Chris Slycord Film God Posts: 2986 From: 퍼항시, 경상푹도, South Korea Registered: Mar 2007 posted 02-08-2014 03:46 AM                     I've never used that system, but the name for that error code indicates that it's probably that you've got a playlist scheduled to play that uses that content. And some systems don't let you delete the content even if the scheduled show already occurred. I know that the Sony's I used in the past worked like that where you needed to delete all scheduled shows that used the DCP (including the ones that finished already).  |  IP: Logged Andrew Thomas Master Film Handler Posts: 273 From: Pearland, TX, USA Registered: Jun 2012 posted 02-09-2014 09:40 PM                     I haven't had that problem. I did have a problem on one of our Solaria Ones where when deleting either playlists or pieces of content, suddenly a cursor would appear on the screen where you last touched and wouldn't go away. You also couldn't actually click anything anymore, so you had to remove the touch screen and reboot it.  |  IP: Logged Nguyen Jack Film Handler Posts: 93 From: Singapore Registered: Mar 2013 posted 02-10-2014 02:05 AM                     Thanks Chris Slycord.  |  IP: Logged System Notices Forum Watchdog / Soup Nazi Posts: 215 Registered: Apr 2004 posted 11-03-2015 02:37 PM                 It has been 631 days since the last post.  |  IP: Logged Mike Moreno Expert Film Handler Posts: 200 From: culiacan sinaloa mexico Registered: Jul 2008 posted 11-03-2015 02:37 PM                        hi Nguyen Jack . Im having the same problem with the same equipment. did you fix the prolem? how did you fix the problem. thanks Mike Moreno Mexico  |  IP: Logged Dave Macaulay Film God Posts: 2321 From: Toronto, Canada Registered: Apr 2001 posted 11-03-2015 03:10 PM                     I think the problem was trying to delete content included in a playlist/show. I've had this question a few times on other servers so it's probably a common "safety switch" so you don't delete content from active playlists. Just cleaning up the playlists deleting any that are not going to be used again allowed deletion of the content. I believe Doremi won't allow you to delete playlists still scheduled to play, as well.  |  IP: Logged Mike Moreno Expert Film Handler Posts: 200 From: culiacan sinaloa mexico Registered: Jul 2008 posted 11-03-2015 03:53 PM                        hi Dave. No, is not that. I have that problem last month in another solaria 1. i change the NAS to another solaria and then erase a few trailers there so i thogh the problem is the projector. i reinstall the NAS and a few days later it was working fine, i start to erase content. My problem here is that i only have one christie projector on this cinema and i can´t switch the NAS in to another auditorium. is not content from a play list what im trying to erase, is only a doremi flat trailer . Mike Moreno MExico  |  IP: Logged Nguyen Jack Film Handler Posts: 93 From: Singapore Registered: Mar 2013 posted 11-03-2015 08:17 PM                     Hi Mike, You should delete all old schedule, you will delete ok.  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 11-04-2015 05:26 PM                     You may have orphaned assets. To get rid of them: 1. Tap Menu> Christie IMB > System. 2. Tap General > Settings. 3. Tap Clean up. 4. Tap Yes. 5. Tap OK  |  IP: Logged Mike Moreno Expert Film Handler Posts: 200 From: culiacan sinaloa mexico Registered: Jul 2008 posted 11-05-2015 12:20 PM                        Thanks Stephan. it works. Now i can erase content normally. Mike Moreno Mexico  |  IP: Logged

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