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This topic comprises 2 pages: 1 2
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Author
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Topic: Satellite Hardware Mismatch error on NEC NC2000C
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Justin Hamaker
Film God
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Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004
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posted 02-12-2014 02:21 PM
We have had an issue with this projector giving Blue Satellite errors for a very long time - probably since install. We have opened up the projector and reseated all the cables. I performed updates from 3.202 to 4.203.
Initially I attempted to update to 4.209, but received an SIB error and the update failed. I received this error on 2 separate projectors, so I stopped with 4.203 on all subsequent projectors.
On the above projectors, I rolled back to 4.200. The update proceeded normally, but upon starting the projector I received the following errors. However, playback was fine despite the system error message and red taillights. 301 : System Error 302 : Self Test Error 333 : Satellite Hardware Mismatch 350 : Blue Satellite Serial Link Error 372 : ICP Data Path Signature Test Result Fail(Blue)
This morning I updated from 4.200 to 4.203, and received the same error messages. At that point I powered down the projector, and reseated all the boards and the lens. After rebooting the projector and remarrying the boards, I received the following errors. Again, playback was normal, but the taillights are red and the display says system error. 301 : System Error 333 : Satellite Hardware Mismatch
As mentioned previously, this projector has always given Blue Satellite errors, but with the prior version it would just send an email periodically (usually 2-3 per week) indicating the error, and the taillights remained green.
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Steve Guttag
We forgot the crackers Gromit!!!
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Posts: 12814
From: Annapolis, MD
Registered: Dec 1999
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posted 02-13-2014 07:01 AM
Before I do any updates, to anything, I have backups of that thing. Since the theatres we service we are the only ones that make changes, and since any change (even a simple title change) will result in a new back up, I don't necessarily make a backup of the projector for each update since I have the most recent version of that projectors changes.
You have to ask yourself, "do I have what I need to get this thing back to where it is now if disaster strikes" If the answer is yes, proceed. If the answer is no...make back ups...they are cheap and fast (on an NEC in particular, Barco's can be slow but one can also just back up what they need on them). I've been thankful more than once on making backups on installation when infant mortality strikes on all three brands!
I suspect that if you went to 4.209, at this point, it would be a clean upgrade too.
And just to correct Mark, because it is fun (particularly on NEC or GDC issues), the Latest DCC is 5.053.
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This topic comprises 2 pages: 1 2
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