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Author Topic: Need for Speed formatting issues Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 03-11-2014 07:20 AM                     We have noticed that Need for Speed must have some sort of formatting issue (more than one location so it isn't just a bad drive). While a server (e.g. Dolby) can ingest locally without issue and a TMS (e.g. Cinedigm) can ingest without issue...it will NOT transfer from the TMS to the individual server. I'm checking our other sites to see if it is just Cinedigm/Dolby as to the conflict on this one title. Normally, this has something to do with how the title was formatted/created and the Dolby server wanting something that isn't in package so it rejects it. However, when the SMS server has the whole CRU...it can pick the pieces it needs. This has affected both 2D and 3D titles  |  IP: Logged John Thomas Film Handler Posts: 75 From: Boston, MA Registered: Sep 2011 posted 03-11-2014 04:40 PM                     Good to know. We had a promo of the 2D a couple weeks back with no issue, Sony projector and Sony TMS. I realize this is not hugely relevant as it was a different drive image than the domestic release.  |  IP: Logged Chase Taylor Expert Film Handler Posts: 175 From: Troy, Alabama, USA Registered: Mar 2001 posted 03-13-2014 09:40 PM                        Same problem Cinedigm TCC to Dolby Server. No hard drive it was a satellite download, I'm FTP'ing strait from the satellite cache server now we will see if it works. It worked fine at another location with satellite, Cinedigm, to a Doremi.  |  IP: Logged Chase Taylor Expert Film Handler Posts: 175 From: Troy, Alabama, USA Registered: Mar 2001 posted 03-14-2014 08:06 AM                        Using an FTP connection from the satellite cache server to the Dolby Server worked and the content plays fine. I wonder what TCC is doing to make it fail?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 03-14-2014 09:21 AM                     The problem actually started in how Deluxe encoded the DCP...which the TCC didn't strictly enforce protocol...so when it comes time to transfer to the SMS servers...Dolby will ask for all of the particulars...which are not there from the TCC ingest. Now if loaded locally or if all of the files are there...the SMS server can pick from the drive what it needs to complete the CPL. Dolby is rigid about having everything properly formatted/encoded so anything up-stream (the TMS) has to be equally strict or bits and pieces will be missing. Historically, it has been fonts that have been the problem...where fonts were not included in all versions.  |  IP: Logged Chase Taylor Expert Film Handler Posts: 175 From: Troy, Alabama, USA Registered: Mar 2001 posted 03-14-2014 12:49 PM                        Thanks for the info. This is not the first time I've had problems transferring from TCC to a Dolby.  |  IP: Logged John Thomas Film Handler Posts: 75 From: Boston, MA Registered: Sep 2011 posted 03-15-2014 04:11 AM                     Domestic drive works on our Sony servers and Sony TMS.  |  IP: Logged

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