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Topic: Christie extended hardware warranty opinion
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Steve Guttag
We forgot the crackers Gromit!!!
![](http://www.film-tech.com/ubbmembers/268e.gif)
Posts: 12814
From: Annapolis, MD
Registered: Dec 1999
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posted 03-11-2014 05:13 PM
I once ran the numbers...3-screens is the tipping point. Typical warranties are in the $2,500 to $3,000/year range...though some of the S2K stuff is now in the under $2K/year.
Lets say you are at the low end...$2,500/screen/year. That is $7,500/year. So a light engine, depending on company and model will set you back in the $20,000 range. In three years time, you could have bought it. In 5-6 years time, you could have bought an extra projector and either rob it for parts or put it on line while you fix the bad one.
One could keep an NC900C around just for that purpose (it is barely over $20K)...not as bright as you would want, but yo wouldn't be down.
But lets say you are an average 8-10 plex...it is far cheaper to just buy an extra projector than to have an extended warranty.
Now the next thing will be is just what will be considered satisfactory once warranties expire...things like stuck pixels (when they are on, particularly)...in-warranty...even one is cause for light engine change...when you have a $20,000 bill to fix that pixel (at least the first time).
Thus far, all of the DLP companies will fix a bad light engine but that takes time and you don't want to be down. I hear turn arounds can be upwards of 8-weeks.
Most all other parts are going to be in the low-thousands so the extended warranty makes less sense for them.
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