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Topic: Christie ACT/CP-2000-ZX issue

Dennis Benjamin
Phenomenal Film Handler

Posts: 1445
From: Denton, MD
Registered: Feb 2002

posted 08-15-2014 02:46 PM

I was wondering if anyone had ever dealt with this issue:

Over the summer, at one of our locations, a problem emerged. The set up is a Christie CP-2000-ZX projector coupled with a Christie ACT automation. Everything works (cues, etc) - except when it comes to striking the lamp. It won't strike. It has to be manually turned on and turned off each and every show.

The manager explained to me that Christie went in and copied over files on another automation, but that did not fix the problem.

I feel like the problem is in the projector.

Has anyone every seen this before and maybe have an idea where to look?

Thanks.

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Marco Giustini
Film God

Posts: 2713
From: Reading, UK
Registered: Nov 2007

posted 08-15-2014 02:58 PM

what server?

The "lamp on" command should be an ethernet command, I can't see why it shouldn't work

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Steve Guttag
We forgot the crackers Gromit!!!

Posts: 12814
From: Annapolis, MD
Registered: Dec 1999

posted 08-15-2014 03:32 PM

The Christie ACT is a convoluted beast. I'm sure some will find it elegant in that one can come up with their own Libraries and layer in their commands. But it has this tree that you have to carefully construct (all in a WEB GUI) and ensure every call that is made does indeed have the thing that is being called. What is good about this style is once you have come up with your scheme and created your libraries. They are a VERY simple job to upload into every ACT from that point on and all you have to do is change your IPs...all of the internal commands are left alone.

The other way I've seen it used is to just create a script for each command, one at a time. Not as elegant but certainly more in-you-face for diagnosing problems.

Either way, I don't find working with it to be enjoyable.

So, onto your problem. First question...does the douser commands work (if you are using them). If they do, the problem is likely in the ACT and how it is being told to execute the scripts. Even if libraries are being used in the ACT, you have to specify the IP of each device. You also have to ensure that the commands match precisely between the server and what the ACT is expecting. The ACT is open-ended. You get to define what it is looking for and what it will issue.

If the projector is unresponsive to all commands then I would look in the communication section and make sure Ethernet (and serial while you are at it) are set to "free access". That is not its default. You can manually enter the (PWR1) command to prove to yourself that the projector will respond to it. Use a program like PuTTY set to port 5000.

If that works...then enjoy your stay in the Christie ACT when someone else sets it up. It could be obvious or you may have to get into the mind of the person that laid it out.

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Dennis Benjamin
Phenomenal Film Handler

Posts: 1445
From: Denton, MD
Registered: Feb 2002

posted 08-18-2014 08:12 AM

It's a G.D.C. server - but I think Steve might have narrowed it down for me.

Thanks!

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Ken Lackner
Phenomenal Film Handler

Posts: 1907
From: Atlanta, GA, USA
Registered: Sep 2001

posted 08-18-2014 10:10 AM

Please let us know what you find out. I deal with the same setup (projector, server, and automation!) at one site, so I'd love to know for future troubleshooting.

I could not agree more with Steve's comments about the ACT.

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