my profile | my password | search | faq & rules | forum home

» Film-Tech Forum ARCHIVE   » Operations   » Digital Cinema Forum   » Strange IMB fault

Author Topic: Strange IMB fault James Crowley Film Handler Posts: 29 From: Bury St Edmunds, Suffolk, UK Registered: Nov 2012 posted 10-27-2014 05:11 AM                 Got an odd fault at a multiplex using a range of S2 NEC machines. They had the site network firewall updated to allow for quicker transactions on the tills. The TMS network is connected to the outside via the site firewall. Anyway as soon as the update went on, transport error 745 connection on the 2 3240 machines, take them off the network and they work fine. 2 weeks later, 2 2000C with IMB stop sending cues to the projectors. Off the network they are fine. IT engineers, NEC, dolby, site engineers can't find what's wrong. Anybody had something similar?  |  IP: Logged Marcel Birgelen Film God Posts: 3357 From: Maastricht, Limburg, Netherlands Registered: Feb 2012 posted 10-27-2014 08:18 AM                     I'm just wildly guessing here. But this firewall update, did it maybe, open up directly exposed ports on those IMBs to the outside? Maybe some scriptkiddie probing traffic from the outside is causing havoc on those machines/cards.  |  IP: Logged Danial Simmonds Expert Film Handler Posts: 107 From: Kota Damansara, Selangor, Malaysia Registered: Jan 2008 posted 10-27-2014 03:20 PM                        i Agree with Marcell Firewall should only be open on certain ports for TMS/NOC Services if required by customer, not every port. 1. Try recheck the firewall configuration with customer to ensure that they open port only for the required communication they need. 2. Check the local LAN network in the cinema to ensure the server can communicate with automation or the devices required  |  IP: Logged Francois Bouzigues Film Handler Posts: 19 From: Barcelona / Spain Registered: Dec 2013 posted 10-28-2014 11:05 AM                     I have seen this kind of issues. The tms was making too many requests to the servers.  |  IP: Logged

All times are Central (GMT -6:00)

Printer-friendly view of this topic

Hop To: Select a Forum: Category: Operations -------------------- Digital Cinema Forum Film Handlers' Forum Large Format Forum Ground Level Feature Info, Trailer Attachments & REAL Credit Offsets Category: Community -------------------- Film-Yak Film Handlers' Movie Reviews The Afterlife Bob Maar's Joke-A-Thon Category: Classified -------------------- Equipment and Supplies Wanted/For Sale Help Wanted/Seeking Employment Category: System -------------------- Software Beta Testing Forum

The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion and agrees to release the authors from any and all liability.