|
|
Author
|
Topic: American Sniper KDM weirdness
|
Mike Blakesley
Film God
![](http://www.film-tech.com/ubbmembers/26c.jpg)
Posts: 12767
From: Forsyth, Montana
Registered: Jun 99
|
posted 01-28-2015 04:03 PM
This past weekend was the first time we've ever had trouble with a KDM.
I had ingested the movie (or so I thought) but when we went to play it, it showed that it was not playable.
Upon looking, I found that I had accidentally ingested the wrong file (the Auro one). So, for that first night we just live-played it off of the hard drive.
The next day I ingested the proper movie file and... it still showed as unplayable. So I deleted both files (the original and the Auro) and since it was close to showtime, tried to live-play it again, but this time the KDM showed that NONE of the files were playable.
So I called Deluxe and got a new KDM, and it worked fine with the live-play. I haven't had time this week to ingest the movie again, so we've just been live-playing it so far this week, but I'll probably get that done tonight.
Not asking for advice, just sharing this story and wondering what could have gone wrong with the key between Friday night and Saturday afternoon?? Of course the server was rebooted various times during this whole process.
| IP: Logged
|
|
|
|
|
|
Jason Raftery
Film Handler
![](/ubbmembers/6291a.jpg)
Posts: 72
From: San Diego, CA, USA
Registered: May 2011
|
posted 02-01-2015 10:06 AM
What software version is the player on? Like Marcel, I recall you having a GDC.
If you're on a relatively recent build, you might want to try getting Content Manager to re-sync (SMS > Control Panel > Manage Content > Exit). The process takes less than a minute, but don't do it during ingest or playback as it can cause skipping. Once Content Manager comes back up, go back to the SMS and see if you can play the CPL from the RAID drives.
I had a situation last week where a feature was showing as unplayable due to a KDM issue when in fact the KDM was present and valid. The re-sync resolved the issue. There was no live-play involved in that case though.
Also, are you sure you are trying to play the original version of American Sniper at this point? If you ingested the version file but did not ingest the original version, the player will not be able to play the version file as it would be missing the assets from the OV. In a live-play situation, I believe the player can play the VF if the OV version is on the same drive, so long as you have a KDM for the VF. Then again, if you had a KDM for the VF, one would think the player would throw a different error if the OV assets were missing than a KDM problem.
Just in case, here's the difference between the CPLs:
AmericanSniper_FTR_S_EN-EN-CCAP_OV_51-HI-VI_2K_WR_20141209_DLA_IOP_OV AmericanSniper_FTR_S_EN-EN-CCAP_OV_71-HI-VI_2K_WR_20141210_DLA_IOP_VF
| IP: Logged
|
|
|
|
|
All times are Central (GMT -6:00)
|
|
Powered by Infopop Corporation
UBB.classicTM
6.3.1.2
The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion
and agrees to release the authors from any and all liability.
|