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Author Topic: Form? (strange boot message on CP650) Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 03-12-2015 06:01 PM                     /M.E.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 03-12-2015 07:13 PM                        One of ours does that during the boot process as well, but after a few seconds goes to the configured wake-up format and behaves normally thereafter.  |  IP: Logged Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 03-13-2015 02:44 AM                     This one behaves exactly the same. After the "form" thing it boots up normally and does what it is supposed to do. What bothers me is that this location is not on the Swedish mainland, it is on an Island in the middle of the Baltic sea /M.E.  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 03-13-2015 03:53 AM                     My question is why the concern of the language that is displayed on the screen if the unit is operating normally after the boot process? We just want it to operate as needed, that is the main goal to achieve. Back of the unit should have a plate which country the unit is assembled. These units are definitely used worldwide.  |  IP: Logged Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 03-13-2015 05:17 AM                     "Form" spells exactly the same in both Swedish and English I´m not worried about language here. What I don´t want is a dead processor on an island half way to Russia next friday night.  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 03-13-2015 08:54 AM                     Did this occur only now after a period of operation without that issue? Was there a softwareupdate or other change? - Carsten  |  IP: Logged Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 03-13-2015 09:44 AM                     The processor has been sleeping for a year or so before I installed it yesterday. History unknown. It was quite hard to communicate with (I used an older laptop with built in RS232) and disconnected several times for unknown reasons. It was running 2.3.4.4 on arrival. After install/tuning I upgraded it to 2.3.6.3 but the "form" thing didn´t go away. And today it´s friday the 13th and I´m on the ferry bound for home /M.E.  |  IP: Logged Mike Renlund Film Handler Posts: 71 From: San Francisco Registered: Feb 2008 posted 03-13-2015 12:23 PM                     A video of the boot up process might be the best way to try and see what is not working correctly. A set of logs from the CP650 might also be useful. If you can get those, you could send them to customersupport@dolby.com and we'll take a look. Mike Renlund Dolby Laboratories  |  IP: Logged Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 03-13-2015 12:39 PM                     Thanks Mike. This is a very remote site. But I will try to get the projectionist to hook up a computer and investigate through Teamviewer (or whatever). I guess the "event Log" is the place to look. Btw: Renlund, that sounds like a name from my hoods. /M.E.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 03-13-2015 01:38 PM                        quote: Magnus Eriksson The processor has been sleeping for a year or so before I installed it yesterday. History unknown. Interesting - exactly the same applies to the one of ours that does this!  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 03-13-2015 04:16 PM                     I also have random disconnections on my PC, I reckon it's the combination windows/adaptor. Usually after a while the communication gets stable. I usually put some pink noise on for a few minutes before running an upgrade, to make sure it's stable. Never seen the "form" thingy  |  IP: Logged Mike Renlund Film Handler Posts: 71 From: San Francisco Registered: Feb 2008 posted 03-13-2015 05:56 PM                     It is possible that after sitting for so long, the super capacitor inside the unit has been drained. After that, the unit may be suffering some issue related to the drained super cap. Most CP650s are used constantly and the super cap doesn't have the opportunity to drain, so this is something that I haven't encountered before. Magnus, it is true that my family does come from Sweden and Finland. I haven't been back in many years...but love it there. Mike Renlund Dolby Laboratories  |  IP: Logged Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 03-14-2015 09:22 AM                     @Leo. For how long has your CP650 "forming" itself? @Mike. You are welcome up North anytime /M.E.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 03-15-2015 10:56 PM                        As long as we've been using it. The machine was bought at one of the Hollywood lab liquidation auctions and installed in our smaller screen at the Egyptian in September last year. We only use it for optical film sound (analog and Dolby digital) - everything else goes through an AP20. I'd guess that the machine had been out of use for at least 3-4 months before installation, and it's displayed the "forms" at every boot since we started to use it. As noted above, it doesn't seem to have any other issue and has behaved completely normally after the boot process has completed.  |  IP: Logged Pete Naples Phenomenal Film Handler Posts: 1565 From: Dunfermline, Scotland Registered: Feb 2001 posted 03-16-2015 02:36 AM                     Is it actually trying to tell you it is 'forming' this super capacitor mentioned above? That's something I remember doing with flashguns back in the day. Even after all these years the venerable CP650 is still giving up secrets.  |  IP: Logged

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