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This topic comprises 2 pages: 1 2
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Topic: Enigma Board
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Leo Enticknap
Film God
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 05-04-2015 12:28 PM
Steve could give you the chapter and verse, but I think you're right: series 1 and 2 components are fundamentally incompatible.
I've had this issue over the last year, with a DSS200 and NC2500S projector. When I started in this job the DSS200 was running 4.3.5.13 and linked to the projector via dual-link SDI and Cinelink I. For this reason I couldn't update the server software any further, because 4.3.5.13 is the last version that doesn't force you to use Cinelink II TLS. When I put the cat862 into TLS mode, the projector wouldn't recognize it.
My problem was eventually solved by doing the TLS certificate recovery procedure on the projector, which enabled it to pass the TLS certificate to the server and thus TLS would work. After that, I updated the Dolby software to the latest version successfully.
My guess would be that in your case, 4.3.5.13 doesn't support Enigma, or at least your version of it. It may be that if you update your DSS100 software to the final version that was published for it (4.7.something, IIRC), that will do the trick. However, if you were to attempt this, I'd strongly advise obtaining a "clean install" (not upgrade) 4.3.5.13 ISO, and if you're using a cat862, a KDM for that version, and be prepared to reconstruct your config settings and reingest all content, so that you can revert back to your current version if the update creates new problems and you need to revert. My understanding is that Dolby won't let you downgrade without clean installing, and so running a 4.3.5.13 updater after moving to a later version won't work.
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Leo Enticknap
Film God
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 05-05-2015 11:18 AM
You can change the method that way in 4.3.5.13 (don't know about any other versions, because this was the only one I tried it under), because I did so in order to check if our NC2500S worked with TLS before I recovered the certificate.
I don't think you can change it any other way. System > System Devices only allows you to see the settings, not change them, and the link encryption method is grayed out if you connect the cat862 to a laptop via USB and then run Media Block Setup.
The complete sequence is:
Press ctrl/alt/F1 from the Show Manager window * factory default username =
* factory default password =
...and then the command Steve gives above. Finally, type "reboot" and press enter.
Check what version you're on before you change anything, so that you know what to revert to if it causes any problems.
* I don't see any reason not to print these here, as they're stated in the installation manual, which is freely downloadable from loads of places only a Google search away. [ 05-05-2015, 04:26 PM: Message edited by: Brad Miller ]
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