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Author Topic: KINOTON MX II ERROR Charles Saleem Film Handler Posts: 4 From: Karachi, Sindh, Pakistan Registered: Jun 2014 posted 07-20-2015 06:03 AM                        Im having a problem with my projector MX II, im randomly getting an error "IMB - no communication". It comes for a while and it automatically goes away after sometime without doing anything, and sometimes there's a light green shade on the screen and that also goes away automatically after sometime. We had already replaced Cinema Controller Board, IMB Board, ICP Board and Fan controller too, but the problem persists. Kindly can you advice should we replace the Back Plane? Your immediate response will be highly appreciated.  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 07-20-2015 07:16 AM                     what IMB are you using and what software version are both the IMB and the projector using?  |  IP: Logged Charles Saleem Film Handler Posts: 4 From: Karachi, Sindh, Pakistan Registered: Jun 2014 posted 07-20-2015 10:28 AM                        Hey, im using for IMB 2.6.4 and for projector 1.10.118.  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 07-20-2015 04:45 PM                     That is not the IMB version but it tells me what you are using. Time to upgrade your software.  |  IP: Logged Dave Macaulay Film God Posts: 2321 From: Toronto, Canada Registered: Apr 2001 posted 07-22-2015 05:47 AM                     After a series of similar problems that were apparently caused from the auditorium network switch I've been connecting the server directly to the projector and then the projector on to the switch: since IMB systems usually have the server in the projector pedestal that's not a huge hassle. The Barco internal switch hasn't failed me yet. Wired this way, if your external switch fails you lose automation (if you have network automation) but not the show. Using non-managed enterprise grade switches is nice but they cost a pile and the extra 12-20 ports is pointless - but I've seen problems with many 5 or 8 port inexpensive (name brand) switches. 2.6.4 is the current Doremi server software. The IMB software shows up as "firmware" and "SM" in diagnostic tool. Projector software v10 is rather old but shouldn't affect the server/IMB communication. Every upgrade includes something for the internal router but I don't know what they change in it. When IMB comms errors get pesty up I reseat the IMB, ICP, CCB, network and PCIe cables, plus reseat the PCIe card in the server chassis if there's time.  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 07-22-2015 03:29 PM                     One of the latest software (I believe it was one of the unreleased 1.12) does indeed improve the way the projector recovers from an imb communication error. I would definitely recommend moving to 1.12 at least.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 07-22-2015 04:22 PM                     I'd consider any software below 1.12 to be in need of changing on a Barco and thus Kinoton. 1.13.190 is current and quite stable for us. There have been numerous communication improvements since 1.10.  |  IP: Logged

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