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Author Topic: 4k OKLAHOMA PROBLEM David J Hilsgen Expert Film Handler Posts: 192 From: SAUK RAPIDS,MN . USA Registered: Aug 2004 posted 11-03-2015 12:54 AM                     Wouldn't play video, just audio, 2 weeks before played my fair lady and other content in 4k with no problem.my fair lady was on the same hard drive also tried another hard drive of OKLAHOMA, still the same problem, GDC OR DELUXE had no answers either, any ideas.did any body else, have this problem.landed up running OKLAHOMA in 2k.  |  IP: Logged Scott Norwood Film God Posts: 8146 From: Boston, MA. USA (1774.21 miles northeast of Dallas) Registered: Jun 99 posted 11-03-2015 04:41 AM                        Is it 30fps? Maybe your system does not support that frame rate?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-03-2015 06:34 AM                     That IS is. Oklahoma! is a 4K 30fps DCP. GDC does not claim to support 30fps 4K (they barely claim to support 2K at 30fps...but do support 2K at 48fps since that was a DCI thing). It is likely not a bandwidth thing but more likely not understanding 4K and 30fps as a valid combination. It is probably worth updating your server to the latest build since I hear that they added new frame rate support VERY recently. GDC is very poor about issuing release notes with their updates (you have to ask, each time). FWIW...the Dolby DSS/CAT745 system WILL play 4K/30fps since I've seen that one for myself.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 11-03-2015 09:10 AM                     I ran into this issue last week but not at any location I service. Actually beginning at Build 200 GDC can indeed support 30 fps. So just update your server to the current Build 218 and it should play back just fine. (Build 369 for SX-3000). Always keep all equipment updated or this is the sort of thing that will happen... And running test playback on SMPTE formatted DCP's is also a wise idea while you're at it. Mark  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 11-03-2015 10:15 AM                        Especially and absolutely if the DCP has subtitles. I'd be interested to try the Oklahoma DCP on our projectors. The projectors/servers in two of our houses (DSS200/cat865 + NEC NC2500S and DCP2000 + iS8-2K) can support 30fps at 2K, because we play these DCPs, usually ones upscaled by DCP-o-Matic or OpenDCP from standard def sources, all time time without problems. Our other house has a DSS200/cat745 + NC3200S, which again handles 2K at 30fps without any issues. Whether any of these would play 4K at that frame rate I don't know. For the 2K houses, I'm guessing it comes down to whether the media blocks have enough processing power to downscale in real time at that frame rate.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-03-2015 01:41 PM                     Leo...depending on your software version...all of your systems will play Oklahoma! just fine. Remember, they are not downscaling when playing 2K but extracting the 2K container within the 4K. If you look at the release notes from Dolby on the software you are running, it will list the supported frame rates by format and mediablock. That said, they don't list 4K/30 in the release notes but it played just fine. Doremi is known for playing just about anything so I'd be very surprised if it didn't handle it fine too.  |  IP: Logged David J Hilsgen Expert Film Handler Posts: 192 From: SAUK RAPIDS,MN . USA Registered: Aug 2004 posted 11-04-2015 10:19 PM                     It is the 30fps issue, i don't know why it didn't dawn on me, i ran it in 70 30fps years ago just didn't think it was relevant on a hard drive.lesson learned. it even stumped the gdc tech. put new software is installed and it still don't run,gdc is working on it. just running it in 2k. also fantasia will act like it wants to run but stops after 5 seconds key & content all shows good i can put it in my 2 k house & it will runs, does 4k nec 3240 projector have a problem with that a 1:37:1 aspect ratio? and this is the house that i have masking that comes in that far.  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-05-2015 06:14 AM                     The projector won't have an issue (regardless of DLP brand). Its limitation would be on bandwidth and 4K/30 is within the bandwidth of the ICP. It is up to the server to get it there though.  |  IP: Logged Amanda Mundin Expert Film Handler Posts: 122 From: Belper, Derbyshire, UK Registered: Sep 2005 posted 11-13-2015 05:35 AM                     Should all series 2 4K projectors play 4K 30fps out of the box or would you need the HFR licence to run it?  |  IP: Logged Steve Guttag We forgot the crackers Gromit!!! Posts: 12814 From: Annapolis, MD Registered: Dec 1999 posted 11-13-2015 06:58 AM                     The PROJECTOR will not have a problem with it or need a license...you may need to be on a reasonably current ICP version (4.2.1 works, for sure). It is the SERVER that may have an issue or need a license. The license would be for 4K decoding (Barco, Christie, Doremi/Dolby and GDC license their 4K technology, Dolby's CAT745 For the DSS200/220 and USL's server did/do not treat 4K as needing a special license). However that is just for the 4K part. Now not all IMBs are HFR capable (bandwidth issue)...for instance, GDC's first IMB (uses the PCIe cable) is not HFR capable and really handled 4K properly either)...however their SX2000AR or SX3000 DO handle HFR and should be a matter of software to handle 4K/30 based on bandwidth. I'd definitely ask the manufacturer of your server to ensure that you won't have a problem with the format. I can only speak from experience that the Dolby DSS200/CAT745 system on a Christie CP4230 had no issues with it.  |  IP: Logged

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