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Author
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Topic: Dolby media block software updater - won't work with Windows 10
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Leo Enticknap
Film God
![](http://www.film-tech.com/ubbmembers/534a.jpg)
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 11-04-2015 08:23 PM
DSS200 + cat745 combo, but there is also a cat862 in the server. I like to keep the 862 updated with the same version of the software as is in the actual server, in case the 745 fails so that we can switch to using it as a backup. Obviously I can't update the 862 through the server itself (at least, not without running the config script and multiple reboots), and so I've been updating it from a PC via USB.
The PC I was using to do this died a couple of months ago - it was a 2003 vintage one running XP, and its motherboard succumbed to capacitor plague. Mainly what that computer was used for was running Show Manager and DCC to operate digital shows, but I was also using it to update the cat862 using the Dolby software updater.
The computer we've got to replace it runs Windows 10, and the Dolby software updater program simply won't work. At least, it will not see the cat862 when connected via USB. The thing loads, but just says "disconnected", even though the Windows device manager shows the cat862 listed and with a driver. Running the software updater in compatibility mode for Vista SP2 doesn't help either.
There is no problem with the media block, because I've just brought an old laptop in from home that runs Vista SP2, and that worked perfectly - I've just installed the new software version in the cat862 and rebooted it successfully. But it would be nice not to have to cart it in every time Dolby issues a DSS200/cat745/cat862 software update, and so if anyone knows of a trick or workaround to persuade Dolby Software Updater to work under Windows 10 and via USB, I'm all ears.
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Leo Enticknap
Film God
![](http://www.film-tech.com/ubbmembers/534a.jpg)
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 11-06-2015 09:29 AM
Mike - many thanks; that did the trick.
Carsten - agreed that mid-00s vintage laptops are perfect as, effectively, inexpensive and reliable remote controllers for networked booth equipment. We use three in total, and I have one at home ready to bring in to replace any that fail at short notice, too. However, the site which now has the Windows 10 desktop is a one that I sometimes can't get to very easily if things go wrong, hence my wanting newer hardware in there.
Furthermore, given that Dolby Show Manager, NEC DCC (through WINE) and a VNC client all work happily under Ubuntu, there is no need to run a no-longer-supported operating system on one of these older laptops, either.
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