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Author Topic: Blue line down the middle of the screen on series 2 Barco? Andrew Thomas Master Film Handler Posts: 273 From: Pearland, TX, USA Registered: Jun 2012 posted 01-10-2016 09:24 PM                     I just got a text from my manager at our drive-in and she said that starting in the middle of the first feature, a solid blue line appeared down the middle of the screen. Any quick tips on what I can do that doesn't involve a multi-thousand dollar part replacement phone pic of problem  |  IP: Logged Brian DeCiancio Film Handler Posts: 52 From: Warren, OH, USA Registered: Sep 2002 posted 01-10-2016 09:58 PM                        A projector reboot has all but one time corrected color issues for me. The one time it didn't work is when the light engine finally failed.  |  IP: Logged Andrew Thomas Master Film Handler Posts: 273 From: Pearland, TX, USA Registered: Jun 2012 posted 01-10-2016 10:04 PM                     Apparently, a full reboot had the line go away for about 10 minutes before it reappeared.  |  IP: Logged Rick Cohen Expert Film Handler Posts: 102 From: Amherst, New York Registered: Feb 2011 posted 01-10-2016 10:49 PM                        Light engine failure would be my quick diagnosis, but I would get an experienced Barco technician in there right away. I hope you are still under warranty.  |  IP: Logged Buck Wilson Jedi Master Film Handler Posts: 894 From: St. Joseph MO, USA Registered: Sep 2010 posted 01-11-2016 01:02 AM                     It's like film, except 40x as expensive!  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 01-11-2016 01:58 AM                     Run RGB test patterns to rule out light engine. Barco test pattern to rule out ICP. Try different input.  |  IP: Logged Tony Bandiera Jr Film God Posts: 3067 From: Moreland Idaho Registered: Apr 2004 posted 01-11-2016 11:47 AM                     quote: It's like film, except 40x as expensive! It's the DCP version of an emulsion side scratch. Adds that "film-like" quality to the presentation. Seriously, another thing to try would be re-ingest the feature, especially if the test patterns work normally. If you have the necessary passwords (or Dallas key) try opening up the projector and reseating the cables to the light engine. If you have pre-show equipment, try another input as Marco suggested. (If not, borrow a blu ray player to test with..)  |  IP: Logged Frank Bolkovac Film Handler Posts: 27 From: Monroeville, Pa. USA Registered: Mar 2011 posted 01-11-2016 12:02 PM                     Like Buck Wilson's comment!!  |  IP: Logged Jim Cassedy Phenomenal Film Handler Posts: 1661 From: San Francisco, CA Registered: Dec 2006 posted 01-11-2016 12:04 PM                     It probably won't be as noticeable during the matinees.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 01-11-2016 06:59 PM                     You're better off just charging less for admission. Concessions will still do the same no matter what the image looks like, and that's all that matters...  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 01-11-2016 08:23 PM                     I also call a cold reboot for starters - both server and projector. -Monte  |  IP: Logged Andrew Thomas Master Film Handler Posts: 273 From: Pearland, TX, USA Registered: Jun 2012 posted 01-15-2016 06:59 PM                     So, hadn't been able to get out here until today. I played some test patterns by just pressing the test pattern button on the side of the projector. No blue line, though blue line did appear when content was playing. i tried resetting the IMB itself (GDC SX2001, I believe). So I guess we will see if I have a bunch of angry patrons Also, does the IMB have built in test patterns to try? *edit* The blue line is blinking in and out in intensity.  |  IP: Logged Frank Cox Film God Posts: 2234 From: Melville Saskatchewan Canada Registered: Apr 2011 posted 01-15-2016 08:59 PM                        Perhaps you're just playing the wrong movie.  |  IP: Logged Andrew Thomas Master Film Handler Posts: 273 From: Pearland, TX, USA Registered: Jun 2012 posted 01-16-2016 01:11 AM                     So, super fun stuff, I called Barco tech support and couldn't get anybody on the line. I call GDC tech support and they tell me to install the 7.8.3 firmware (up from 7.8.1) and now I'm getting "Error opening card or device not present" errors every time I try and play content. I left a message for the GDC tech support guys, but haven't heard back. Any suggestions?  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 01-16-2016 04:02 AM                     when you see the blue line, go to the communicator and select a test pattern with the Barco logo on it - those are generated on a different board. If it disappears, then try DVI input.  |  IP: Logged

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