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Author Topic: No Subtitles for Barco 2k 20C and USL CMS 2200 server Raphael Gomez Film Handler Posts: 2 From: Jeddah, Western Province, Saudi Arabia Registered: Mar 2012 posted 06-16-2016 11:32 AM                     Hello Everyone, We are currently using a Barco 2k20C paired with a USL CMS 2200 server. I cannot see the subtitles of the movies provided. We've already activated the Cinecanvas on the USL. But on the Barco, upon checking the Diagnostics it's saying the SUBTITLES are not enabled. Any advice? Thank you in advance  |  IP: Logged Marco Giustini Film God Posts: 2713 From: Reading, UK Registered: Nov 2007 posted 06-16-2016 12:47 PM                     Hi If you have subtitles on other content, then it's content problem.  |  IP: Logged Andy Frodsham Expert Film Handler Posts: 238 From: Stoke on Trent, Staffs, UK Registered: Nov 2006 posted 06-16-2016 12:55 PM                     How often do you re-boot your server, Raphael? Try a re-boot and see if this improves things!  |  IP: Logged Monte L Fullmer Film God Posts: 8367 From: Nampa, Idaho, USA Registered: Nov 2004 posted 06-16-2016 04:41 PM                     You need a key to do subtitles. Do you have a VF file to go along with the OV file to do OCAP presentations?  |  IP: Logged Ioannis Syrogiannis Expert Film Handler Posts: 147 From: Reykjavík, Iceland Registered: Jun 2005 posted 07-08-2016 09:45 AM                     Diagnostics>CineCanvas>Subtitle Control button and pop-up: Is Subtitle Control checked or not? If it is, un-check it. Did anything work? Any feedback?  |  IP: Logged

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