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Author Topic: Unresponsive Doremi Touch Display
Yang Miller
Film Handler

Posts: 9
From: Athens, Ohio, USA
Registered: Jul 2015


 - posted 06-18-2016 05:21 PM      Profile for Yang Miller   Email Yang Miller   Send New Private Message       Edit/Delete Post 
Our touch display has been jittery and off even after collaboration and today has stopped responding altogether. I found a document from Doremi that suggests piercing a small hole in the upper left side of the screen. Has anyone had this issue? Thoughts? Thanks so much!

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Dave Macaulay
Film God

Posts: 2321
From: Toronto, Canada
Registered: Apr 2001


 - posted 06-18-2016 08:36 PM      Profile for Dave Macaulay   Email Dave Macaulay   Send New Private Message       Edit/Delete Post 
Yes.Seems crazy, but just do it. It can be a rather amazing fix. Or the screen is otherwise broken...
I have poked dozens of them, no problems. I do it in the extreme top left corner.

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Pietro Clarici
Expert Film Handler

Posts: 136
From: Foligno (PG) Italy
Registered: Sep 2008


 - posted 06-21-2016 04:43 PM      Profile for Pietro Clarici   Author's Homepage   Email Pietro Clarici   Send New Private Message       Edit/Delete Post 
This is interesting, I've been experiencing the same issue on a Dolphin DCI 1.2 machine but I didn't believe that procedure could actually fix it. Thanks, I'll give it a try.

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Dave Macaulay
Film God

Posts: 2321
From: Toronto, Canada
Registered: Apr 2001


 - posted 06-24-2016 06:41 PM      Profile for Dave Macaulay   Email Dave Macaulay   Send New Private Message       Edit/Delete Post 
I was told some touchpanels were too well sealed and air pressure changes would compress the sensing layer and confuse it. We had some that would move the pointer all around the screen and click as well, the server would have a solid black task bar with hundreds of apps open after a few days.

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Matt Johnston
Film Handler

Posts: 37
From: Fort Myers, FL
Registered: Oct 2009


 - posted 06-25-2016 05:33 PM      Profile for Matt Johnston   Email Matt Johnston   Send New Private Message       Edit/Delete Post 
We had the same issue a while back. The pin-hole fixed it.

Crazy, huh!

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Pietro Clarici
Expert Film Handler

Posts: 136
From: Foligno (PG) Italy
Registered: Sep 2008


 - posted 06-26-2016 05:13 PM      Profile for Pietro Clarici   Author's Homepage   Email Pietro Clarici   Send New Private Message       Edit/Delete Post 
quote: Dave Macaulay
(...) We had some that would move the pointer all around the screen and click as well (...)
Exactly, and then it stopped working completely. I tried the pin-hole method, but I couldn't manage to fix it. Luckily that screen is remotely controlled 99% of the time, I guess we'll just go on using a local keyboard/mouse set or Wi-Fi tablet when needed.

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