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Topic: NEC2000 Subtitles
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Ioannis Syrogiannis
Expert Film Handler
Posts: 147
From: Reykjavík, Iceland
Registered: Jun 2005
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posted 07-08-2016 09:35 AM
First of all, I'd try to disable via the TI ICP settings.
If that won't work, I 'd try the following:
Since I don't know anything about the server type, I 'd check from the other side of it.
Once, some ten months ago, I had an issue with the subs of a NEC projector, paired with a dolby DSS200 server.
Mysteriously, the problem went away when I changed the network settings. To be precise, I changed the (default in a lot of systems we use) subnet mask from 255.255.0.0 to 255.255.255.0*.
Would you consider to test a subnet mask of 255.255.0.0 or 255.0.0.0 in the projector's settings, to see what will come of it?
You are "disabling" through fault, but if (and only if) everything else fails, it could be your solution.
*Yes, it is not the default 255.255.255.128 of dolby servers, but this is besides the issue here.
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Ian Freer
Expert Film Handler
Posts: 135
From: Wellington, New Zealand
Registered: Oct 2003
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posted 07-10-2016 02:35 AM
Which NEC and GDC version's are you on?
With an NEC/GDC installation there are typically two options for subtitles, CineCanvas (projector rendered) or Subtitle Overlay (server rendered)
Under normal circumstances the only thing you need to do is choose which method the server will do and that's it.
Log into the Configuration page, on the first tab (called 'General') there is a check-box for 'Subtitle Overlay'. If it is checked, the server will render the titles, if it is unchecked, the server will send the titles to the projector for CineCanvas to handle.
That's it, it's an either/or option. You cannot select 'none'.
I don't have any call to use the TI ICP software regularly so I didn't realise that could be used to disable the CineCanvas side of things in the projector. If the GDC's 'Subtitle Overlay' is unchecked and you have no titles then checking the TI ICP would be the next step
But as Steve hinted at, subtitles have been problematic for some time. It's a lot better than it used to be, but in the past I have come across many instances with NEC/GDC setups where, with movie A, CineCanvas worked and Subtitle Overlay didn't, but then movie B, was exactly the opposite.
Subtitle Overlay has had quite a few updates over the last couple of years too. It used to work really well when I first used it, but it seemed to suffer a bit when they moved to the second gen IMB (SX-20000AR model). But they've got it back to being pretty reliable again I think...
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