|
|
 
|
|
Author
|
Topic: Playback possible with RTC lost on Doremi DP2K4
|
Michal Matys
Film Handler
Posts: 70
From: Prague, Czech Republic
Registered: Nov 2014
|
posted 06-27-2016 12:18 PM
Hi guys,
So, I have this strange thing that happened.
On Friday, the doremi server logged out, after we logged in, the time and date was something like 12AM On 1st of January 2008. After reboot, the date was okay, but the time was shifted 4 hours back and couldnt be adjusted. I ran the detailed report through the analyzer, and it showed me that the battery on dolphin board is bad (I have replaced the battery 2 months ago or so). Until this point we were able to play feature which requied KDMS since those KDMS were valid for longer period of time than few hours.
I have decided to replace the battery again since that is what the log recommended, and after the replacement I got the message that RTC is lost, in diagnostic tool you can see RTC missing.
Well, I thought that this is game over for the media block, but I tried to play feature with KDM and it works.
I have contacted dolby, and they dont belive me that the playback is possible, they say it shouldnt work at all, but the server is playing movie right now not any issues at all (appart from the RTC error)
Anyone had any simmilar issue?
Michal
| IP: Logged
|
|
|
|
|
|
|
|
|
|
Carsten Kurz
Film God
Posts: 4340
From: Cologne, NRW, Germany
Registered: Aug 2009
|
posted 06-29-2016 05:36 AM
Not all Dolphin boards and Doremi software revisions have been DCI/CTP compliant.
Aside from that:
--- from support.doremitechno.org ---
Parent Category: Digital Cinema Player Category: Hardware
RTC lost after battery replacement
Created on Tuesday, 13 May 2014 14:28
If after replacing the RTC battery you get the message RTC lost.
Before creating a ticket for an RMA, please ensure the server has been running (powered) for 30 minutes, power off, removal the Dolphin card, refit the Dolphin card, power up, run the NTP sync command (/doremi/sbin/ntpwrap.sh <enter>), but the ntp services needs to be set up) as in some cases the RTC will recover. If this has been done then a ticket can be created.
-------
Secure clock battery replacement (RTC) warning
Created on Friday, 03 January 2014 21:54
The warning message "Secure clock battery replacement" is only a warning and not considered to be a show stopper.
Please perform the required battery replacement procedure at your next scheduled preventive maintenance visit.
The warning message will not stop playback, unless the battery expires.
If the server is running DCI (CTP) compliant versions, and RTC is lost, the DCI spec states that if there is No RTC (Real Time Clock) there is no playback. The RTC is located on the mediablock (Dolphin/IMB/IMS)
------
- Carsten
| IP: Logged
|
|
|
|
|
|
|
|
|
|
|
|
All times are Central (GMT -6:00)
|
|
Powered by Infopop Corporation
UBB.classicTM
6.3.1.2
The Film-Tech Forums are designed for various members related to the cinema industry to express their opinions, viewpoints and testimonials on various products, services and events based upon speculation, personal knowledge and factual information through use, therefore all views represented here allow no liability upon the publishers of this web site and the owners of said views assume no liability for any ill will resulting from these postings. The posts made here are for educational as well as entertainment purposes and as such anyone viewing this portion of the website must accept these views as statements of the author of that opinion
and agrees to release the authors from any and all liability.
|
Home
Printer-friendly view of this topic