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This topic comprises 3 pages: 1 2 3
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Author
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Topic: New Closed Captioning and Audio Description Rules
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Justin Hamaker
Film God
Posts: 2253
From: Lakeport, CA USA
Registered: Jan 2004
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posted 11-23-2016 05:27 AM
Frank, I get the impression your community's population is not representative of the population at large.
This is my general experience with ADA issues.
1. Our handicap parking spaces are usually different frequently for. For any given show,even slow weekdays, at least 2-3 of our handicap parking spots are used.
2.Assisted listening devices we have 10 headsets, 4 of which we keep ready to use. We probably check out 5-10 times per week for amplified sound. We have had 4 units out at one time just once or twice, but we have had 3 out at once.
3. We have 3 closed captioning boxes, and we usually get 2-3 checkouts per week. Generally our CC users are the same 4-5 people. We have had We have had 2 checked out at once, but this was 2 ladies who frequently come together and both use CC. I don't believe we have ever had more than 2 out at a time.
4.The visually impaired narration normally only gets used 1-2 times per week, and most of the time it's for the same woman. Over the years we have only had maybe 2-3 other people use the system.
5. Each of our auditoriums has 4 designated wheelchair spots with corresponding companion seats. We probably average 10 wheelchairs per week. Although not common, we have had to move people to free up the handicap seating.
As far as the equipment goes, we have the USL system. The headsets handle ALD and narration, and the CC boxes use the same transmitter. When checking out the headsets, our cashier's actually turn then on to ensure they are functioning, as well as explaining how they are used. All employees are trained for this, and I would assume my staff does it right 90-95% of the time.
When the units are returned, we actually remove the batteries and test them to see if they need to be changed. When the devices are put away, they are ready for the next checkout.
Since our system was installed we have logged every checkout, and the data generated was sent to the Justice Department to use in determining the number of units required for each theatre. The initial proposal was enough units for 5-10% of seats, which would have been about 50-100 for my theatre. Our data proved these numbers were roughly 10 times more than what was actually needed.
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Harold Hallikainen
Jedi Master Film Handler
Posts: 906
From: Denver, CO, USA
Registered: Aug 2009
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posted 11-23-2016 11:05 AM
I've done a quick read of the new rules. I have to do a more detailed read. As I recall, you will need to include the availability of HI, VI, and CC in schedules and ads. There are standard symbols for each (VI is called AD for Audio Description).
On the USL glasses and cup holder receiver, I believe the cup holder is more durable but have not seen many returns on the glasses. Returns on the cup holder receivers are mostly due to people trying to recharge non-rechargeable batteries. The batteries can leak all over the inside of the unit pretty much destroying it. The CCR-100 includes an internal charger for NiCd and NiMH batteries, but the system ships with alkaline batteries. A "charger kit" is available as an option. That includes the rechargeable batteries, a USB power supply, and USB cable. A while back, we started putting a "do not charge" label over the USB connector on the CCR-100 to discourage people from buying their own USB power supply and charging the alkalines.
The CCR-100 is more sensitive than the CCH-100 (glasses). I'm trying to improve the sensitivity of the CCH-100.
I like the idea of logging actual usage of the system. In addition, on a movie change, it'd be nice to walk the auditoriums and make sure everything is working before your customers find out differently.
Harold
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Harold Hallikainen
Jedi Master Film Handler
Posts: 906
From: Denver, CO, USA
Registered: Aug 2009
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posted 11-23-2016 01:03 PM
It appears to be a notice as to which movies have which feature (HI, VI, CC). It SEEMS that HI would be required whether the movie has an HI track or not (using an LCR mix), but I can't say for sure. The notice requirement is worded as below:
Notice. On or after [INSERT DATE 45 DAYS AFTER DATE OF PUBLICATION IN THE FEDERAL REGISTER], whenever a public accommodation provides captioning and audio description in a movie theater auditorium exhibiting digital movies, it shall ensure that all notices of movie showings and times at the box office and other ticketing locations, on Web sites and mobile apps, in newspapers, and over the telephone, inform potential patrons of the movies or showings that are available with captioning and audio description. This paragraph does not impose any obligation on third parties that provide information about movie theater showings and times, so long as the third party is not part of or subject to the control of the public accommodation.
Harold
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