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Author Topic: Server Number Certificate Download Site Rayjohn Tagayon Film Handler Posts: 25 From: Taytay, Rizal, Philippines Registered: Sep 2016 posted 12-29-2016 07:05 PM                     Hi all! Can you help me find the website in which I can download server certificates for the following serial numbers? QCPD-00505-21-09 I have tried it on the dolby/doremi certificate download site but they can't be found. I need these to generate KDM's for a movie we've booked on local cinemas here in the PH. We're having a hard time finding the certs for some cinemas because their serial numbers are in that format. We're kinda new to this business so any help would be appreciated.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 12-29-2016 07:12 PM                        Are you sure that this is a serial number for a media block or IMB, and not for the chassis of the server? This serial number is not in a format I recognize for either Dolby or Doremi media blocks. A Dolby cat862 serial (the media block built into the DSS line of servers) and a Doremi Dolphin board serial is six digits, e.g. 510635. A Dolby IMB (cat745) serial is in the format HXXXXXXX, e.g. H0003751. Here is a PDF that tells you where to find the media block serial number on Dolby and Doremi products. Here is where you can download Dolby and Doremi media block and IMB certificates.  |  IP: Logged Rayjohn Tagayon Film Handler Posts: 25 From: Taytay, Rizal, Philippines Registered: Sep 2016 posted 12-29-2016 07:39 PM                     The mall's database listed them as Datasat DC20 for make/model. That's why I can't find it on the dolby site for certificate download. I don't know where else I can download certificates for these types of serial numbers.  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 12-29-2016 07:58 PM                        Oh, so it's not a Dolby or Doremi media block. That would explain why you can't find the certs on Dolby's website! The manual for the Datasat DC20 describes how to download the certs out of the unit itself (see page 11). I would suggest that you ask the theater that gave you this serial number to follow these instructions and then email you the cert (it should either be a single .PEM file, or a zip containing several of them). The page for this model on Datasat's website states that support for it is now being handled by Qube. As an alternative, you could hunt around on their site and/or email their support address to see if they can send you the certs, but having the theater pull them from the actual media block that will be used to play the movie and send them to you sounds to me like a more reliable option. I keep the .PEM for our Barco Alchemy ready to email anyone who asks for it, because that's not downloadable, either. It's less of an issue for our Dolbys, because people sending us encrypted DCPs can, and almost always do, pull the certs themselves. But if that's not an option for your media block and you regularly get DCPs from smaller distributors, it's always a good idea for theater operators to have the files ready to email to content providers as needed.  |  IP: Logged Rayjohn Tagayon Film Handler Posts: 25 From: Taytay, Rizal, Philippines Registered: Sep 2016 posted 12-29-2016 11:47 PM                     Agreed with your last point. Also thanks for the information you have provided. Another question, do you have any experiences with serial numbers like these? 0000000F05D8  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 12-30-2016 12:29 AM                        Nope. But it looks like it could be a MAC address, minus the colons or dashes, to me.  |  IP: Logged Frank Cox Film God Posts: 2234 From: Melville Saskatchewan Canada Registered: Apr 2011 posted 12-30-2016 01:05 AM                        A device with a mac address that starts with 00:00:00 is manufactured by Xerox.  |  IP: Logged Rayjohn Tagayon Film Handler Posts: 25 From: Taytay, Rizal, Philippines Registered: Sep 2016 posted 12-30-2016 02:45 AM                     Database lists them as Christie IMB. What do you guys think  |  IP: Logged Kristo Nalo Film Handler Posts: 24 From: Skopje, MK, MK, Macedonia Registered: Nov 2016 posted 12-30-2016 06:22 AM                     Wanna try this one. Thanks for the info.  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 12-30-2016 06:42 AM                     quote: Leo Enticknap I keep the .PEM for our Barco Alchemy ready to email anyone who asks for it, because that's not downloadable, either. Hi Leo, you can download the Barco ICMP/Alchemy certificates from the unit itself with Communicator, or through a web-service from a Barco Server, based on the ICMP serial. Also, there should be a QR-code on your ICMPs faceplate which leads you to the certificate download link. Other than that: http://keysportal.deluxedigital.co.uk/Content/ServerSerialGuide.html (This seems to suggest the above listed MAC-type serial is indeed the scheme for the Christie IMS) http://www.digitalnikino.cz/system/files/Server_Serial_Number_Instructions.pdf Wondering if Brad would copy these files into the manuals warehouse? - Carsten  |  IP: Logged Nguyen Jack Film Handler Posts: 93 From: Singapore Registered: Mar 2013 posted 01-03-2017 08:18 PM                     Rayjohn Tagayon: You still need get certificate Christie IMB ?  |  IP: Logged System Notices Forum Watchdog / Soup Nazi Posts: 215 Registered: Apr 2004 posted 12-24-2018 08:11 PM                 It has been 719 days since the last post.  |  IP: Logged Rayjohn Tagayon Film Handler Posts: 25 From: Taytay, Rizal, Philippines Registered: Sep 2016 posted 12-24-2018 08:11 PM                     Hi, I know this is an old post of mine but I'd like to update anyway. The certs that start with QCPD in their serial numbers are from a brand called QUBE. They are still used in some cinemas, abroad, in the Philippines they have all been replaced by GDC. Their FTP site is at ftp://certificates.qubecinema.com For GDC, I e-mail a request to cert@gdc-tech.com For Barco, I request a picture of the QR code on the server so I can download it myself (lol) I still have problems with Christie because most projectionists don't know how to extract their certs from the server. If anyone has access, can you please post it here? (link) Thanks!  |  IP: Logged Ioannis Syrogiannis Expert Film Handler Posts: 147 From: Reykjavík, Iceland Registered: Jun 2005 posted 12-25-2018 02:14 PM                     What Christie says in the IMB-S2 changing bulletin is: If the distributor requests the 12-digit hexadecimal eSN of the Christie IMB-S2, use one of these methods to retrieve it: • On the projector touch panel controller (TPC), tap Menu > Christie IMB-S2 > System > Status . Tap System in the Category list. The serial number appears in the SM Serial Number (eSN) field. • On older Christie IMB-S2s the 12-digit eSN is on the back of the Christie IMB-S2 faceplate. • On newer Christie IMB-S2s the 12-digit eSN is on the front of the Christie IMB-S2 faceplate, or on the communications panel faceplate of Solaria One and Solaria One+ projectors. • Look for the eSN on the shipping carton. If the distributor requests the SM certificate that is necessary to generate the KDM: 1. Insert a USB flash drive in the USB port on the side of the projector. 2. Tap Menu > Christie IMB-S2 > System. 3. Tap General > Settings. 4. Tap Certificate. 5. Tap SM. 6. Tap Download. The certificate is saved as SM.pem It also states: Current certificate information is available on the Christie FTP site (certificates.christiedigital.com). If your distributor cannot access the Christie FTP site, ask them to contact Christie technical support. If I was you, I would sent an e-mail to tech-asia@christiedigital.com  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 12-25-2018 05:26 PM                     The current test version of DCP-o-matic offers a certificate download option for christie certificates - however, you need to enter personal account information to access the Christie database. These are, however, circulating, and you may also apply for an account with Christie support. - Carsten  |  IP: Logged

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