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This topic comprises 2 pages: 1 2
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Author
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Topic: Server Number Certificate Download Site
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Leo Enticknap
Film God
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Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 12-29-2016 07:58 PM
Oh, so it's not a Dolby or Doremi media block. That would explain why you can't find the certs on Dolby's website!
The manual for the Datasat DC20 describes how to download the certs out of the unit itself (see page 11). I would suggest that you ask the theater that gave you this serial number to follow these instructions and then email you the cert (it should either be a single .PEM file, or a zip containing several of them).
The page for this model on Datasat's website states that support for it is now being handled by Qube. As an alternative, you could hunt around on their site and/or email their support address to see if they can send you the certs, but having the theater pull them from the actual media block that will be used to play the movie and send them to you sounds to me like a more reliable option.
I keep the .PEM for our Barco Alchemy ready to email anyone who asks for it, because that's not downloadable, either. It's less of an issue for our Dolbys, because people sending us encrypted DCPs can, and almost always do, pull the certs themselves. But if that's not an option for your media block and you regularly get DCPs from smaller distributors, it's always a good idea for theater operators to have the files ready to email to content providers as needed.
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