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Author Topic: password manager Bob Ezra Film Handler Posts: 75 From: Carbondale, CO, USA Registered: Apr 2001 posted 06-07-2017 09:15 AM                     Does anyone know how to get rid of this splash screen? It appears every time on boot up. It started after an SSD change. I know of another theatre in Denver that has the same problem. Doremi support offered no solution. thanks  |  IP: Logged Randy Stankey Film God Posts: 6539 From: Erie, Pennsylvania Registered: Jun 99 posted 06-07-2017 09:24 AM                     Changing the password or clicking "Don't ask again" didn't work?  |  IP: Logged Bob Ezra Film Handler Posts: 75 From: Carbondale, CO, USA Registered: Apr 2001 posted 06-07-2017 09:47 AM                     they do not  |  IP: Logged Adrian Avram Film Handler Posts: 45 From: Iasi, Romania Registered: Oct 2013 posted 06-07-2017 11:57 AM                     Hi, I've sent you a pm on the matter.  |  IP: Logged Dave Macaulay Film God Posts: 2321 From: Toronto, Canada Registered: Apr 2001 posted 06-08-2017 06:44 PM                     This is an oddity that comes up on some DCP/SV servers. I've asked Doremi and then Dolby about it a few times, sent reports, etc... no resolution. It's just an annoyance, not a real problem. If you have a fix, post it rather than keeping it private.  |  IP: Logged Bob Ezra Film Handler Posts: 75 From: Carbondale, CO, USA Registered: Apr 2001 posted 06-08-2017 08:41 PM                     Thank you Adrian, it worked! Dave this solution came from the Doremi Europe support site to which one needs access, so Adrian emailed me a PDF with the fix. I contacted Dolby USA and told them about the fix and they were able to find it and emailed me the PDF too. It's done via terminal and it works. basically this: At the end of the server boot process, and the "Password Manager" dialogue box is shown, click on "Don't ask again" 2. Then in terminal chmod 04755 /doremi/X11R6/bin/drmpasswd.out <enter> reboot <enter>  |  IP: Logged Adrian Avram Film Handler Posts: 45 From: Iasi, Romania Registered: Oct 2013 posted 06-09-2017 01:31 AM                     Hi Bob, I'm glad you were able to fix the issue  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 06-09-2017 09:00 AM                     Was has become of tech support nowadays... Dolby/Doremi USA don't know their own tech notes... This is from August 2014. All they'd need to do is fire up a web browser on their own support site, and search for password... search result #7 would have the solution. - Carsten  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 06-09-2017 10:56 AM                     One reason I stopped everyting Dolbly completely. Worst Tech support evar! Ditto for Christie tech support. If the problem isn't on the computer list then the problem simply doesn't exist. In all fairness Dolbly did get better, they hired Mike Renlund... but it was already too late. Christie tech support still sucks beyond belief. Mark  |  IP: Logged Annli Com Expert Film Handler Posts: 140 From: ShibuPaul-India Registered: May 2014 posted 06-12-2017 11:39 PM                        Dear Bob Ezra and Adrian Avram I am Trying This Method but not working. please help me. ShibuPaul  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 06-13-2017 01:10 AM                     Here is the pdf instructions.  |  IP: Logged Annli Com Expert Film Handler Posts: 140 From: ShibuPaul-India Registered: May 2014 posted 06-13-2017 03:47 AM                        Dear Brad Miller lots of thanks . Regards ShibuPaul  |  IP: Logged

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