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This topic comprises 2 pages: 1 2
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Author
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Topic: DSS200 loss of BIOS settings / PS2 keyboard
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Leo Enticknap
Film God
![](http://www.film-tech.com/ubbmembers/534a.jpg)
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 07-12-2018 01:52 PM
Thought this would be worth writing up in case anyone else encounters the same problem.
I was recently asked to fix a DSS200 that wouldn't boot. During the boot process it displayed a succession of error messages, worded to the effect of "Timestamp on module is in the future - cannot load," and the boot process eventually stalled.
I eventually figured out that the CMOS battery had gone flat. The machine in question was kept powered down when not in use, which was probably around 18 hours out of every 24, on average. The system clock had reset to its factory default of something like January 1, 2007, hence the timestamp of the program code files that the boot sequence was trying to execute being "in the future."
The gotcha is that I had no way of getting in to the BIOS settings, because the BIOS won't recognize a USB keyboard with its factory default settings. I tried a USB to PS2 adapter that a nearby Fry's had, but that didn't work, either. Eventually, I had to order a native PS2 keyboard on Amazon, and go back to the site with it. Once the BIOS date and time was reset to the correct date and time, the server booted up as it should and all was good.
The moral of the story is twofold: replacement of the CMOS battery should be part of the planned maintenance for these servers, especially ones that are not left running 24/7, and if you are ever called to repair one that is showing this symptom, bring a PS2 keyboard with you (as well as a BR2032 battery, obviously) if the site's staff cannot confirm for 100% definite that they have one.
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