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Author Topic: Barco ICMP Atmos Error Tacky Ting Film Handler Posts: 18 From: Hong Kong / China Registered: Jan 2015 posted 10-27-2018 04:55 AM                        Player error: player - immersive sound renderer error - immersive sound inactive warning SMS: SMS- Dolby Atmos OMB client disconnected from 131.1.1.2, trying to reconnect... err SMS: SMS- SMS(DolbyAtmos) TLS client handshake failed: timeout of 0 ms warning SMS: SMS- AtmosTlsClient::connect: connection failed: error=6. We want Reboot ICMP to get back to normal. Have you expected this problem? ICMP V. 1.3.4.3 CP850 V. 2.3.0.3  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 10-27-2018 10:13 AM                     Other than that being an occasional glitch...you already took part in that thread about alchemy/atmos issues a while ago, and the software you are running seems to be the best choice currently: http://www.film-tech.com/cgi-bin/ubb/ultimatebb.cgi?ubb=get_topic;f=16;t=003331#000000 Ah, well, there is a brandnew 1.3.5.1 for the ICMP now, but the release notes do not mention Atmos. - Carsten  |  IP: Logged Marcel Birgelen Film God Posts: 3357 From: Maastricht, Limburg, Netherlands Registered: Feb 2012 posted 10-27-2018 11:31 AM                     Unfortunately, those things keep popping up once in a while. It would be great if Barco and Dolby would get their heads together and start to fix this once and for good, even though they're competitors in the "immersive sound" arena... Try to reboot both your ICMP and your CP850. If it still doesn't work afterwards, I guess it's worthwhile to continue debugging here.  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 10-27-2018 01:44 PM                     Usually reloading the SPL in the player will clear the error.You might have to load something else first and then back to the SPL you want to play.  |  IP: Logged Magnus Eriksson Expert Film Handler Posts: 121 From: Stockholm, Hägersten, Sweden Registered: Jan 2011 posted 10-28-2018 06:56 AM                     I just tried ICMP 1.3.5.1. Did a remote update on a site where they had problems with loading playlists where some clips were corrupt. No red "X" on them, they just wouldn't load. This update was supposed to skip corrupt clips. After updating to 1.3.5.1 NOTHING played. Playlists and clips could now be loaded, play command was accepted, "playing" was indicated, but nothing more happened. Nothing on screen, the counter was frozen and the kids in the auditorium was crying :-( /M.E.  |  IP: Logged Tacky Ting Film Handler Posts: 18 From: Hong Kong / China Registered: Jan 2015 posted 10-28-2018 09:15 PM                        I found that when using the DSS220, its eth1 131.1.1.2 will have a dropp situation. This is the CP850 Atmos input network port. I suspect this will cause ICMP with Atmos error.  |  IP: Logged Anders Nordentoft-Madsen Film Handler Posts: 57 From: Valby, Denmark Registered: Aug 2005 posted 10-29-2018 05:24 AM                        Problem can be mostly attributed to CP850. We a currently testing a dev version with fix for this with, so far, good results. Hopefully this should be out soon.  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 11-09-2018 04:53 AM                     Looks as if Barco has pulled 1.3.5.1 and 1.3.4.3 is the most current release again. The last release notes appeared a bit puzzling to me:'Allow to play DCPs with 16Bit audio','Allow to play shows with corrupt clips in them'- REALLY? - Carsten  |  IP: Logged Tom Bert Expert Film Handler Posts: 134 From: Belgium Registered: Apr 2010 posted 11-13-2018 10:01 AM                     quote: Carsten Kurz Looks as if Barco has pulled 1.3.5.1 and 1.3.4.3 is the most current release again. It was not pulled? Maybe a cache thing? Also see other forum thread on ICMP  |  IP: Logged Anders Nordentoft-Madsen Film Handler Posts: 57 From: Valby, Denmark Registered: Aug 2005 posted 11-14-2018 05:32 AM                        Allowing to play SPL's with corrupt CPL's: the server will skip any corrupt CPL's in a SPL, instead of just refusing to play the hole thing, unless the corrupt CPL is encrypted and over 30 min (AKA the feature in most cases). So if you have one, say trailer or ad, that is corrupted the playlist will still run, it will just skip that trailer or ad.  |  IP: Logged Tom Bert Expert Film Handler Posts: 134 From: Belgium Registered: Apr 2010 posted 11-15-2018 04:34 AM                     quote: Anders Nordentoft-Madsen Allowing to play SPL's with corrupt CPL's: the server will skip any corrupt CPL's in a SPL, instead of just refusing to play the hole thing, unless the corrupt CPL is encrypted and over 30 min (AKA the feature in most cases). So if you have one, say trailer or ad, that is corrupted the playlist will still run, it will just skip that trailer or ad. Correct. It was requested by our good friends of Nordisk, you might know them  |  IP: Logged Tacky Ting Film Handler Posts: 18 From: Hong Kong / China Registered: Jan 2015 posted 05-19-2019 05:52 AM                        Dolby DSS220 + CP850 It was normal to play DarkPhoenix & DolbyHorizon30sec at the time. Atmos error occurs when playing back Avengers DSS220 version 4.9.1.22 CP850 version 2.3.1.4  |  IP: Logged Tacky Ting Film Handler Posts: 18 From: Hong Kong / China Registered: Jan 2015 posted 05-21-2019 12:44 AM                        Do you have any questions about this when using Atmos?  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 11-20-2019 05:19 PM                     Thought I would pass along an issue I ran into recently. First know that there are two key (KDMs) used for Atmos sound with an ICMP. One for picture and normal sound and a second for the immersive sound. The ICMP passes the Atmos key on to the CP850 allowing it to decode the Atmos track. The sound key uses the secure clock in the CP850 to determine the time window it can play back. This was a special screening with tight key times. Rehearsal show right after key unlocked. While the ICMP was ready the secure clock on the CP850 was a half hour slow and would not allow Atmos playback till a half hour later. Did not realize that was the case at the time. Solution is that the latest software allows adjustment of the clock with the help of Dolby tech support. Procedure is in the release note of the latest software  |  IP: Logged Leo Enticknap Film God Posts: 7474 From: Loma Linda, CA Registered: Jul 2000 posted 11-20-2019 05:43 PM                        Plus, it's a good idea to configure an NTP server into the CP850 during installation, if one is available on the management LAN (e.g. the TMS computer), or if the CP850 has access to a gateway and the Internet (e.g. 128.138.140.44). Presumably the CP850 does the same thing as a DCP server, i.e. it constantly corrects the Atmos cat1600 media block's secure clock after syncing with its NTP source, as long as it's within the annual six-minute DCI "budget" for doing so.  |  IP: Logged

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