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Author
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Topic: Studio removable drive content not showing up in Dolby Showmanager
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Leo Enticknap
Film God
![](http://www.film-tech.com/ubbmembers/534a.jpg)
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 03-25-2019 11:01 PM
A quicker way than logging on as administrator is Ctrl+Alt+F1 immediately followed by Ctrl+Alt+Del (thanks Steve, for that tip).
However, this will only reboot the server side of it. If you are using the cat862 (internal) media block, this will not be rebooted. To reboot this as well, pull the two power cords when you hear the fans surge during the reboot process, wait for power to drain well and truly (I'd suggest a minute or so), then plug them back in.
If the problem is just that it's got its knickers in a twist over a hastily pulled CRU drive, then rebooting the server side is all you need to do. However, if the media block has gotten glitchy (e.g. "Error connecting to media block" or "Error securing connection between Show Store and projector" for no obvious reason, or it won't recognize or process a known good KDM), you may need to reboot that as well.
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Karl Belter
Film Handler
Posts: 21
From: Chillicothe, IL, USA
Registered: Mar 2019
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posted 03-26-2019 03:03 PM
I will confirm that the tiny pen tip power button exists and when used, it resulted in a immediate power off. I prefer to execute the reboot command to get the OS/DB/Files closed first, then when BIOS comes up - hit the power button. That is the method I used when swapping drives.
When I did full cleaning, once it was off, I also pulled power cables, then slid unit out, opened it up, and vacuumed (IT safe type with attention to grounding) it out, pulled components like fans (yuck was that really butter?) wiped off things, and generally tried to remove years of dust.
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Leo Enticknap
Film God
![](http://www.film-tech.com/ubbmembers/534a.jpg)
Posts: 7474
From: Loma Linda, CA
Registered: Jul 2000
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posted 03-26-2019 04:53 PM
Oh yeah ... the gross and disgusting crud one finds inside computer cases after they've been left untouched for a few years is the stuff of horror movies. If it's just dry crud, I love my Datavac. $80 might seem steep, but after a dozen cans of compressed air that you don't need to buy, it's paid for itself. And it's an order of magnitude more powerful than a compressed air can, and doesn't squirt butane at sensitive electronics. Just take the PC or server case outside, and, literally, blast the crap out of it.
But if it's gooey crud, and especially it's popcorn oil or cigarette smoke deposits, you've got to get in there with brushes, rags, and lots of patience.
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