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Author Topic: We are up Koroye Seitonkumo Film Handler Posts: 57 From: Yenagoa, Bayelsa, Nigeria Registered: Aug 2018 posted 04-26-2019 12:24 PM                     We just had our 1st of Endgame and the first digital show at our cinema.. It went on well.. during testing however, we noticed that if we ever switched to backup power, the video goes of for a few seconds, maybe 3 and then comes back up on its own. Any thoughts?  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 04-26-2019 04:09 PM                     Please see rule #7, no teaser subject titles. Please edit your post to correct this and ensure your subject titles are clear in the future.  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 04-26-2019 05:51 PM                     Congratulations. What kind of backup power do you use? If I assume a generator (also supplying the lamp power), it is probably not easy (=cheap) to have a very smooth transition. How often do you switch to backup power typically? I don't know much about the DP2000, but it probably is possible to add a medium size UPS to the server and projector head, that will filter out generator glitches. - Carsten  |  IP: Logged Stephan Shelley Jedi Master Film Handler Posts: 854 From: castro valley, CA, usa Registered: Nov 2014 posted 04-26-2019 08:57 PM                     Is the lamp going off and coming back on from the brief power interruption during the switching?  |  IP: Logged Koroye Seitonkumo Film Handler Posts: 57 From: Yenagoa, Bayelsa, Nigeria Registered: Aug 2018 posted 04-27-2019 12:56 AM                     Sorry about way the post came up. I will fix that shortly.. No lamp doesn't go off.. I have an Inverter connected.. 5KVA.. the projector and server connected to this. We loose the video alone for a few seconds and it comes up on its own Maybe 8seconds, but the server keeps running.  |  IP: Logged Mark Gulbrandsen Resident Trollmaster Posts: 16657 From: Music City Registered: Jun 99 posted 04-29-2019 03:32 PM                     Sugest updating both projector nd server to the latest releases...  |  IP: Logged Carsten Kurz Film God Posts: 4340 From: Cologne, NRW, Germany Registered: Aug 2009 posted 04-29-2019 08:20 PM                     That 5KVA inverter probably is not able to transition fast enough. Again, try to get an additional UPS for the server and/or projector head alone. Possibly, a line-interactive or an online UPS type. Don't know if the DP-2000 supports a split supply for projector head and lamp - Carsten  |  IP: Logged Jarod Reddig Jedi Master Film Handler Posts: 513 From: Hays, Ks Registered: Jun 2011 posted 04-29-2019 08:37 PM                     Surprised this still has a teaser title.  |  IP: Logged Brad Miller Administrator Posts: 17775 From: Plano, TX (36.2 miles NW of Rockwall) Registered: May 99 posted 04-29-2019 09:15 PM                     Koroye - teaser titles waste people's time because they have to click on them in order to see if the discussion applies to them. These are the very same people you are asking assistance from. It's been 3 days. Thread closed.  |  IP: Logged

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