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This topic comprises 2 pages: 1 2
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Author
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Topic: The Credit Card/ Check slowdown
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Steve Scott
Phenomenal Film Handler
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Posts: 1300
From: Minneapolis, MN
Registered: Sep 2000
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posted 10-03-2000 02:54 PM
I would like to know what everybody's policies are on credit cards and personal checks. A lot of the new theaters take 'em. But the one I work for doesn't. Personally, I see cash as the best solution. It only takes about 15 seconds to complete a box office transaction (on a good night) and about 45 seconds for concessions. With the cards, you've got to wait for authorization, print the receipt, have the customer sign it, and compare the signature. The checks are no better, they've got to write it out, sign it, get ID, it's a pain!! A woman called me old-fashioned last night because we only take cash, she probably would have asked if we had gourmet coffee and scones if I hadn't taken the time to explain my view of the issue for her. What are your policies on payment?------------------
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Ethan Harper
E-dawggg!!!
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Posts: 325
From: Plano, TX, USA
Registered: May 2000
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posted 10-03-2000 07:38 PM
At a couple of Cinemarks down here, They are begginning to do the "Print your own tickets at home thing" The ticket has a barcode on it that an usher will be able to scan. Really smart. ![](http://209.164.109.192/ubb/rolleyes.gif) "Oh and if you couldn't tell I was being sarcastic!"--Homer J. Simpson ------------------ --"That's my story and i'm sticking to it!"--
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Paul Konen
Jedi Master Film Handler
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Posts: 981
From: Frisco, TX. (North of Dallas)
Registered: Jun 99
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posted 10-05-2000 09:40 AM
1. Yes, the Cinemark Print @ Home was covered in this forum, although briefly, in regards to trying to scam the system. Note: The scanner will only let the first holder of the ticket in, after that everyone else is denied. The usher has to place his initials next to each barcode to signify that they have been admitted.2. Cinemark has been doing credit cards in all aspects of the operation. Box, Concession, Studio Eats. Box and Concession generate a receipt but does NOT require a signature. 3. They also have KIOSK's to allow people to purchase tickets in the lobby using credit card and bypass the box lines (I am not trying to market the products) Paul
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