Film-Tech Forum ARCHIVE: SMART MovieTimes Digital announcer

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Topic: SMART MovieTimes Digital announcer

Ethan Harper
E-dawggg!!!

Posts: 325
From: Plano, TX, USA
Registered: May 2000

posted 06-30-2001 06:38 PM

What is up with these machines? They continue to cut off some the showtimes and direct you to another mailbox. Does anybody else have problems with thesse? What does anhybody else use for announcing showtimes?

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--"That's my story and i'm sticking to it!"--

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Ken Layton
Phenomenal Film Handler

Posts: 1452
From: Olympia, Wash. USA
Registered: Sep 1999

posted 06-30-2001 08:52 PM

Have you talked to Oscar at the Smart factory (tech support)? Try his email at oscar@smartdev.com

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John Pytlak
Film God

Posts: 9987
From: Rochester, NY 14650-1922
Registered: Jan 2000

posted 06-30-2001 10:27 PM

I miss seeing Oscar on Film-Tech!

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John P. Pytlak, Senior Technical Specialist
Worldwide Technical Services, Entertainment Imaging
Eastman Kodak Company
Research Labs, Building 69, Room 7419
Rochester, New York, 14650-1922 USA
Tel: 716-477-5325 Cell: 716-781-4036 Fax: 716-722-7243
E-Mail: john.pytlak@kodak.com
Web site: http://www.kodak.com/go/motion

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Gordon McLeod
Film God

Posts: 9532
From: Toronto Ontario Canada
Registered: Jun 99

posted 07-01-2001 09:05 AM

Oscar is extremely busy with SMARTS launch of home theatre products like the new mosfet amps with tube preamp stages and I don't think gets much time free anymore

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Jason Black
Phenomenal Film Handler

Posts: 1723
From: Myrtle Beach, SC, USA
Registered: Nov 2000

posted 07-02-2001 01:12 AM

Utilize the feature from your local phone company. That's what we do and it works just fine for us... all at the cost of $19.95 per month. It even gives a detail of how many calls come in to the line... which is great ..... With Verizon, the feature is called VMS, Voice messaging Service I guess it is... anyway, I can call up from anywhere in the world to access my line and chnage it at will 24/7.

Works for us...

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The early bird may get the worm, but the second mouse gets the cheese!

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Oscar Neundorfer
Master Film Handler

Posts: 275
From: Senoia, GA
Registered: May 2000

posted 07-02-2001 06:42 AM

Hi Guys,

Yes I have been very busy lately, and not too much time to check in on this forum. Sorry about that.

Ethan, what system do you have? Is it the MT-2 or MT-4? I assume so because you mention mailboxes, and those 2 products of ours are the only ones with mailboxes. Right off, I am not sure what is happening. I assume that the time limits for each mailbox are not being exceeded. I have not tried purposely doing that just to see what happens, but it might cause your problems.

If the programming is being done correctly, then I can only assume that you have a defective unit. We will be happy to replace it for you. Just get your dealer or corporate office, whichever is appropriate, to call our service department, and we will ship one out immediately.

Let me know if I can help in any way.

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Oscar Neundorfer
Chief Engineer
SMART Devices, Inc.

oscar@smartdev.com

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